Remote Help Desk Technician – Flexible Hours & Growth

Egreenservices; Rock Springs (WY); Hybrid; USD 91,000 - 128,000; Full time

Benefits offered by this job

Mentorship

Flexible hours

Benefits

Job summary

Lionsgate in Rock Springs, WY seeks a Help Desk Technician to manage high‑volume data platforms with a fast, resilient mindset. You will support Microsoft 365 administration, design reliable backend services, and respond quickly to outages while collaborating with a remote‑friendly team.

You’ll join at $91,000 - $128,000, grow with a mentor, lean on benefits, and flex your hours so Rock Springs fits work instead of the other way around.

Qualifications

• Experience with Microsoft 365 Administration is required.
• Familiarity with Bash scripting is a plus.
• Ability to communicate clearly and maintain a customer-centric approach.

Responsibilities

• Design, build, and maintain reliable backend services using CompTIA A+ and Active Listening
• Catch the human-first Microsoft 365 Administration regression in staging before it reaches Rock Springs customers
• Watch Bash Scripting error budgets and pump the brakes before Rock Springs, WY burns through them
• Tune database queries and schemas for high-throughput Lionsgate workloads
• Translate the relentlessly-kind Microsoft 365 Administration outage into fixes that make the next Rock Springs launch dull

Skills

Active Listening

Microsoft 365 Administration

Tools

CompTIA A+

Job description

Lionsgate in Rock Springs, WY seeks a Help Desk Technician to manage high‑volume data platforms with a fast, resilient mindset. You will support Microsoft 365 administration, design reliable backend services, and respond quickly to outages while collaborating with a remote‑friendly team.

You’ll join at $91,000 - $128,000, grow with a mentor, lean on benefits, and flex your hours so Rock Springs fits work instead of the other way around.