Remote Help Desk Technician: Azure Admin Ownership

Energy Innovation Corp; Thousand Oaks (CA); Remote; USD 103,000 - 164,000; Full time

Job summary

Energy Innovation Corp is seeking a Help Desk Technician in Thousand Oaks, CA with a remote work option. The role rewards seasoned professionals; candidates with 5 years of experience can expect a salary range of $103,000 to $164,000 per year.

You'll coordinate releases, wire disaster recovery APIs to Azure Admin consumers, and build self-service Azure tools to reduce tickets. Collaboration across on-site and remote teams is essential.

Qualifications

• Remote Desktop expertise in a fast-moving technology environment.
• Meticulous attention to detail across every deliverable.
• Clear communication that translates jargon into plain English.

Responsibilities

• Coordinate releases with stakeholders across Thousand Oaks, CA and remote teams.
• Wire Disaster Recovery APIs to Azure Administration consumers so data lands where Thousand Oaks teams expect it.
• Build Azure Administration self-service tools so Thousand Oaks teams stop filing tickets for everything.
• Cut Windows Server cold-start times so Consulting Plus functions wake before CA users notice.
• Tune Project Management caching so Consulting Plus survives the Thousand Oaks launch spike on the same hardware.
• Champion engineering excellence and continuous learning within Consulting Plus.
• Contribute to sprint planning, estimation, and technology roadmap discussions.
• Turn vague technology tickets into crisp, testable Azure Administration acceptance criteria.

Skills

Remote Desktop expertise

Strong communication

Tools

Azure Administration

Windows Server

Job description

Energy Innovation Corp is seeking a Help Desk Technician in Thousand Oaks, CA with a remote work option. The role rewards seasoned professionals; candidates with 5 years of experience can expect a salary range of $103,000 to $164,000 per year.

You'll coordinate releases, wire disaster recovery APIs to Azure Admin consumers, and build self-service Azure tools to reduce tickets. Collaboration across on-site and remote teams is essential.