Remote Healthcare Support Specialist II

Abbott; United States; Remote; USD 23,000 - 47,000; Full time

Job summary

Abbott is seeking a Customer Support Specialist II to provide responsive service across phone, voicemail, and email within the Customer Care Center. You will work with providers, sales teams, and internal customers to resolve questions and improve processes.

The role requires strong communication, multiple years in customer service and sales environments, and the ability to work independently in a remote setting within the United States.

Qualifications

• High School Diploma or GED required.
• 3+ years of customer service experience.
• 3+ years in a sales or customer service environment.
• Strong verbal and written communication, problem-solving, and organizational skills.

Responsibilities

• Manage inbound and outbound customer contacts via phone, voicemail, and email.
• Investigate and resolve questions, service issues, and customer complaints.
• Maintain knowledge of sales policies, territory assignments, and sales initiatives.
• Deliver accurate, professional service while meeting attendance and training requirements.

Skills

Customer service

Sales/customer experience

Communication

Independent work

Education

High School Diploma or GED

Job description

Abbott is seeking a Customer Support Specialist II to provide responsive service across phone, voicemail, and email within the Customer Care Center. You will work with providers, sales teams, and internal customers to resolve questions and improve processes.

The role requires strong communication, multiple years in customer service and sales environments, and the ability to work independently in a remote setting within the United States.