Remote Healthcare Support Specialist

Senture; Oklahoma City (OK); On-site; USD 30,000 - 45,000; Full time

Job summary

Senture is seeking a Healthcare Customer Advocate to provide exceptional service by handling inbound and outbound calls for healthcare clients in Oklahoma. In this fully remote position, you will be required to deliver outstanding customer service by following protocols and resolving inquiries efficiently.

The ideal candidate should possess a High School Diploma or GED, effective communication skills, and must reside in Oklahoma. Prior experience in customer service is highly desired. Flexibility is crucial in a fast-paced environment.

Qualifications

• Must be a resident of the state of Oklahoma.
• Ability to sit for extended periods of time.
• Knowledge on how to operate a computer and navigate multiple windows/tabs.

Responsibilities

• Answer customer inquiries courteously and professionally.
• Document inquiries into a database.
• Verify and update customer information as needed.
• Follow up with callers to ensure satisfaction.

Skills

Effective verbal and written communication skills

Ability to multi-task

Prior call center or customer service experience

Education

High School Diploma or GED

Job description

Senture is seeking a Healthcare Customer Advocate to provide exceptional service by handling inbound and outbound calls for healthcare clients in Oklahoma. In this fully remote position, you will be required to deliver outstanding customer service by following protocols and resolving inquiries efficiently.

The ideal candidate should possess a High School Diploma or GED, effective communication skills, and must reside in Oklahoma. Prior experience in customer service is highly desired. Flexibility is crucial in a fast-paced environment.