Remote Healthcare IT Support Supervisor

Revel Staffing; Jackson (MS); Remote; USD 55,000 - 90,000; Full time

Job summary

Revel Staffing is seeking an experienced IT Support Supervisor to lead a remote team responsible for training, healthcare application support, system readiness, and end-user success. This role blends healthcare IT expertise with strong leadership, training, and operations to ensure HIPAA compliance, data integrity, and smooth adoption of business and clinical applications.

The ideal candidate thrives in a fast-paced environment, demonstrates strong communication, and collaborates with clinical,

Qualifications

• Experience in IT operations or application support in healthcare.
• Experience leading employees or supervisory roles.
• HIPAA training or credential.
• Experience supporting remote employees and distributed teams.
• Strong leadership and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead, coach, and develop a remote IT training and application support team.
• Assign workloads, manage schedules, set priorities, monitor performance.
• Oversee development and delivery of IT and healthcare training programs.
• Ensure training is consistent, accurate, and engaging.
• Support application readiness, system stability, data integrity, and end-user adoption.
• Coordinate activities for system implementations and upgrades.
• Partner with clinical, operational, compliance, and technical leaders.
• Maintain training materials, SOPs, knowledge-base articles, workflows, and documentation.
• Review recurring issues and identify process improvements.
• Track performance, service levels, training completion, metrics.
• Promote service-first culture centered on accountability and collaboration.
• Ensure HIPAA/privacy/security compliance.
• Escalate complex issues to the appropriate teams.
• Perform additional IT leadership and support duties.

Skills

IT Operations

Team Leadership

Technical Training

HIPAA Compliance

Healthcare IT

Remote Team Management

Documentation

Communication

Problem Solving

Data Integrity

Education

High School Diploma or Equivalent

HIPAA Training/Certification

Job description

Revel Staffing is seeking an experienced IT Support Supervisor to lead a remote team responsible for training, healthcare application support, system readiness, and end-user success. This role blends healthcare IT expertise with strong leadership, training, and operations to ensure HIPAA compliance, data integrity, and smooth adoption of business and clinical applications.

The ideal candidate thrives in a fast-paced environment, demonstrates strong communication, and collaborates with clinical,