Remote Healthcare Interop Implementation Lead

Smile Digital Health; United States; Hybrid; USD 145,000 - 160,000; Full time

Benefits offered by this job

Remote work

Flexible PTO

Health benefits

RRSP/TFSA/401K

Life & disability

EAP

FHIR study program

Super HAPI Fun Club

Job summary

Smile Digital Health is hiring a Technical Implementation Manager to lead technical teams delivering customer-facing interoperability implementations. You will guide discovery, design, estimation, and deployment, ensuring quality and scalable solutions across HL7 FHIR, REST APIs, and data workflows.

You will mentor leads and developers, collaborate across Product, QA, CloudOps, and Customer Success, and build reusable delivery assets while driving improvements and risk mitigation.

Qualifications

• 8+ years in software development or senior delivery, plus 3+ years leading technical resources.
• Experience with healthcare interoperability, HL7 FHIR, APIs, and data integration.
• Strong lifecycle management from design to deployment and support.

Responsibilities

• Lead Technical Implementation Leads and Software Developers on healthcare interoperability projects.
• Provide hands-on leadership across discovery, design, estimation, planning, testing, and deployment.
• Ensure delivery quality, scalability, and alignment with customer expectations.
• Guide HL7 FHIR, HL7 v2, CDA/CCDA, REST APIs, data mapping, and SQL best practices.
• Participate in customer discussions, escalations, and root cause analysis.
• Collaborate with Product, QA, CloudOps, Support, Architecture, and success teams.
• Develop reusable assets: playbooks, reference architectures, and guides.
• Identify risks and translate into process improvements and feature requests.
• Drive quality via reviews, standards, testing, and mentoring.
• Mentor technical leads and developers on workload and career growth.
• Document work in Jira and ensure operational handover materials exist.
• Research new technologies and patterns for customer solutions.

Skills

Leadership

Stakeholder management

Technical coaching

Customer-facing collaboration

Education

Post-secondary education in informatics/CS/engineering

Tools

Kubernetes

Docker

Job description

Smile Digital Health is hiring a Technical Implementation Manager to lead technical teams delivering customer-facing interoperability implementations. You will guide discovery, design, estimation, and deployment, ensuring quality and scalable solutions across HL7 FHIR, REST APIs, and data workflows.

You will mentor leads and developers, collaborate across Product, QA, CloudOps, and Customer Success, and build reusable delivery assets while driving improvements and risk mitigation.