Remote Healthcare Enrollment & Appointment Setter (Temp)

The Hello Team; United States; Remote; USD 25,000 - 34,000; Full time

Job summary

The Hello Team is seeking a Remote Outbound Enrollment & Appointment Setter for a three-month, full-time engagement. You will call prospective members, present health plan options, and qualify enrollment appointments while meeting performance targets and maintaining compliance.

Ideal candidates have outbound sales or healthcare enrollment experience and are fluent in English and Spanish. A reliable home setup, broadband, and the ability to work US Eastern business hours are required.

Qualifications

• Proficient English and Spanish (written and spoken).
• Previous experience in outbound sales, appointment setting, call centers, collections, or healthcare enrollment.

Responsibilities

• Make outbound calls to prospective members and qualified leads.
• Introduce healthcare services and health plan options and identify member needs.
• Schedule qualified enrollment appointments and follow up with leads.
• Use effective sales techniques to build rapport, overcome objections, and secure appointments.
• Provide accurate information and professional customer service by phone and email.
• Maintain accurate records of calls, appointments, follow-ups, and customer interactions.
• Meet individual and team appointment and performance targets.
• Follow established scripts, procedures, and government-required guidelines.
• Collaborate with enrollment and team members to ensure a smooth customer experience.
• Perform related administrative and customer service tasks as needed.
• Perform other duties related to the position as assigned.

Skills

English (proficient)

Spanish (proficient)

Outbound sales

Appointment setting

Call center experience

Healthcare enrollment

Tools

CRM systems

Microsoft Office

Job description

The Hello Team is seeking a Remote Outbound Enrollment & Appointment Setter for a three-month, full-time engagement. You will call prospective members, present health plan options, and qualify enrollment appointments while meeting performance targets and maintaining compliance.

Ideal candidates have outbound sales or healthcare enrollment experience and are fluent in English and Spanish. A reliable home setup, broadband, and the ability to work US Eastern business hours are required.