Remote Healthcare CSR – Career Growth & Perks

Sagility; Birmingham (AL); Remote; USD 19,000 - 22,000; Full time

Benefits offered by this job

Daily Pay

Health coverage (after 90 days)

Life Insurance

Short-Term and Long-Term Disability

FSA

Employee Assistance Program

401(k) with employer contribution

PTO

Tuition Reimbursement

Job summary

Sagility is seeking a work-from-home Customer Service Representative in healthcare to join a US-based call center. You will handle calls, resolve inquiries, document interactions, and maintain a high standard of customer service while working remotely.

Benefits include comprehensive health coverage after onboarding, paid training, and growth opportunities. Prior healthcare experience is a plus and strong communication is essential.

Qualifications

• Minimum 1 year in a call center environment.
• High School Diploma or equivalent.
• Reliable attendance with no absences in the first 90 days.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Customer service

Excellent communication

Typing 25 WPM

Empathy and diplomacy

Fast-paced teamwork

Healthcare experience a plus

Education

High School Diploma or equivalent

Tools

Computer applications

Job description

Sagility is seeking a work-from-home Customer Service Representative in healthcare to join a US-based call center. You will handle calls, resolve inquiries, document interactions, and maintain a high standard of customer service while working remotely.

Benefits include comprehensive health coverage after onboarding, paid training, and growth opportunities. Prior healthcare experience is a plus and strong communication is essential.