Remote Healthcare Applications Analyst

Intermountain Healthcare Inc.; Atlanta (GA); Remote; USD 45,000 - 70,000; Full time

Job summary

Intermountain Health is seeking a Staff Analyst to support information technology applications across planning, design, implementation, maintenance, and optimization. The role is fully remote with a Monday–Friday, 8 AM–5 PM schedule and an hourly range of $32.42–$51.08.

The position involves technical support for healthcare applications, PM tasks for small projects, and collaboration with vendors, while maintaining certifications such as Epic. Programming and documentation tasks are common.

Qualifications

• Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word
• Possesses in-depth business and application knowledge and experience
• Knowledge of system analysis and operating systems
• Skilled in assessing needs and determining through documentation what the best approach might be
• Skilled at problem definition and data collection by establishing facts, drawing valid conclusions
• Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write correspondence, and process documents
• Will be required to certify on one or more Epic applications and maintain certification

Responsibilities

• Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution
• Gathers, validates, and translates technological requirements into design and development specification while providing product management
• Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.)
• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
• Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting
• Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards.
• Serve as PM and complete PM functions for small to mid-size projects with multiple teams
• Collaboratively works with peers, internal and external stakeholders, and vendors
• Follows documentation and change management standards.
• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
• Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications
• Develop and understands business reporting needs for end users
• Participates in on-call and command center responsibilities, if applicable
• Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity
• Attends and participates in team, project and department meetings to increase awareness and information flow
• Work with project requestor to complete the minimum viable product of a demand in ServiceHub
• Request resources for projects and enhancement work using ServiceHub Resource Plan process

Skills

Microsoft Office Suite

Pivot Tables in Excel

Visio

Project

PowerPoint

Word

Education

Bachelor's degree preferred in IT/healthcare/business

Two years of work experience or 4 years with pursuing bachelor's

Tools

Microsoft Office Suite

Job description

Intermountain Health is seeking a Staff Analyst to support information technology applications across planning, design, implementation, maintenance, and optimization. The role is fully remote with a Monday–Friday, 8 AM–5 PM schedule and an hourly range of $32.42–$51.08.

The position involves technical support for healthcare applications, PM tasks for small projects, and collaboration with vendors, while maintaining certifications such as Epic. Programming and documentation tasks are common.