Remote Health Plan Account Executive

Brighton Health Plan Solutions; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

Brighton Health Plan Solutions is seeking an experienced Account Executive focused on commercial, self-insured employer plans and TPA relationships. You’ll manage day-to-day client relationships, drive retention, and coordinate with cross-functional teams to deliver seamless service and proactive insights.

You will advocate for client needs, use data to inform decisions, and lead initiatives to expand engagement across Brighton Health’s networks.

Qualifications

• Bachelor's degree required or equivalent experience in health plan, healthcare, or TPAs.
• Minimum 5 years in account management or client success with health plan exposure.
• Proven track record in client retention and relationship management.

Responsibilities

• Own the day-to-day client relationship for self-funded accounts, TPAs, and commercial carriers.
• Lead efforts to ensure client satisfaction, retention, and renewal.
• Communicate proactively with clients to deliver timely updates and actionable insights.
• Coordinate with Operations, Network Management, Analytics, Finance, Marketing, and Customer Service for timely execution.
• Develop a deep understanding of each client’s objectives, benefits, and market position.
• Identify and resolve customer service, operational, financial, and network issues.
• Advocate for client needs to align Brighton Health solutions with client goals.
• Leverage data to deliver insights that strengthen client outcomes and engagement.
• Lead strategies to expand client engagement with Brighton Health networks and services.
• Maintain client activity in Salesforce and Brighton Health’s Client Tracking System.
• Represent Brighton Health at client meetings and industry conferences (10%+ travel).
• Support implementation of new services, account launches, and integrations.

Skills

Client relationship

Salesforce

Communication

Healthcare knowledge

Travel readiness

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Brighton Health Plan Solutions is seeking an experienced Account Executive focused on commercial, self-insured employer plans and TPA relationships. You’ll manage day-to-day client relationships, drive retention, and coordinate with cross-functional teams to deliver seamless service and proactive insights.

You will advocate for client needs, use data to inform decisions, and lead initiatives to expand engagement across Brighton Health’s networks.