Remote Health Insurance Support Specialist

Insurance Administrative Solutions, L.l.c.; United States; Remote; USD 20,664 - 22,041; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Plan

Paid Holidays

PTO

Community Service PTO

FSA/HSA

Life Insurance

Short-Term and Long-Term Disability

Job summary

Insurance Administrative Solutions, L.l.c. is looking for a Customer Service Representative to manage calls and support clients effectively. The ideal candidate will possess strong communication skills and a compassionate attitude while being eager to learn and adapt.

You will be responsible for handling customer inquiries, keeping accurate records, and working under supervision to meet performance targets. A bilingual ability (Spanish) and prior health insurance experience are preferred. Enjoy a comprehensive benefits package including medical, dental, and vision insurance.

Qualifications

• Prior health insurance knowledge preferred.
• Eager and willing to learn.
• Compassion and a strong work ethic.

Responsibilities

• Manage large amounts of inbound and outbound calls.
• Identify customer needs and clarify information.
• Handle complaints professionally.
• Assist customers with finding or changing doctors.

Skills

Bilingual (Spanish) preferred

Customer Service Experience

Strong communication skills

Computer literacy

Job description

Insurance Administrative Solutions, L.l.c. is looking for a Customer Service Representative to manage calls and support clients effectively. The ideal candidate will possess strong communication skills and a compassionate attitude while being eager to learn and adapt.

You will be responsible for handling customer inquiries, keeping accurate records, and working under supervision to meet performance targets. A bilingual ability (Spanish) and prior health insurance experience are preferred. Enjoy a comprehensive benefits package including medical, dental, and vision insurance.