Remote Health Information Specialist I (ROI & Records)

Datavant; Frankfort (KY); Remote; USD 32,000 - 48,000; Full time

Benefits offered by this job

PTO

Health insurance

Vision insurance

Dental insurance

401k with matching

Tuition reimbursement

Job summary

Datavant is seeking an entry level ROI Processor to handle medical record requests, ensuring accuracy and privacy in a remote, work-from-home setting. You will process patient health information requests, maintain confidentiality, and use facility software to track records.

The role emphasizes HIPAA compliance, customer service, and timely communication with clients and internal teams. The position offers full benefits including PTO, health/vision/dental insurance, 401k with matching, and

Qualifications

• High School Diploma or GED.
• Must be at least 18 years old.
• Ability to commute between locations as needed.
• Overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax, printers, and other general office equipment.
• Professional verbal and written communication in English.

Responsibilities

• Receive and process requests for patient health information in accordance with company and facility policies.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of company and facility software.
• Inform manager of work, site difficulties, and fluctuating volumes.
• Assist with additional work duties as required.
• Respond to requests for patient records from internal and external sources.

Skills

Data entry

Customer service

Phone etiquette

Privacy compliance

Education

High School Diploma or GED

Tools

EMR software

Job description

Datavant is seeking an entry level ROI Processor to handle medical record requests, ensuring accuracy and privacy in a remote, work-from-home setting. You will process patient health information requests, maintain confidentiality, and use facility software to track records.

The role emphasizes HIPAA compliance, customer service, and timely communication with clients and internal teams. The position offers full benefits including PTO, health/vision/dental insurance, 401k with matching, and