Remote Health Information Associate – ROI & HIPAA

Datavant; Annapolis (MD); Remote; USD 32,000 - 46,000; Full time

Benefits offered by this job

PTO

Health insurance

Vision insurance

Dental insurance

401k with matching contributions

Tuition reimbursement

Job summary

Datavant is seeking an entry-level ROI associate to process medical records requests remotely, ensuring HIPAA compliance and data privacy while delivering accurate information to customers.

The role includes front desk support for walk-in patients, handling calls, and documenting information across multiple platforms; prior customer service and data entry experience are preferred, with strong English communication.

Qualifications

• High School Diploma or GED required.
• Must be at least 18 years old.
• Basic computer proficiency and ability to use office equipment.

Responsibilities

• Receive and process requests for patient health information in accordance with policies.
• Maintain confidentiality and security with all privileged information.
• Adhere to HIPAA regulations and company policies.
• Respond to patient records requests from internal and external sources.
• Answer inbound/outbound calls and assist with patient walk-ins.

Skills

Customer Service

Data Entry

Communication Skills

English Proficiency

Education

High School Diploma or GED

Job description

Datavant is seeking an entry-level ROI associate to process medical records requests remotely, ensuring HIPAA compliance and data privacy while delivering accurate information to customers.

The role includes front desk support for walk-in patients, handling calls, and documenting information across multiple platforms; prior customer service and data entry experience are preferred, with strong English communication.