Remote Head, Technical Delivery—Healthcare Programs

Commence; United States; Remote; USD 160,000 - 210,000; Full time

Job summary

Commence is seeking a Director of Technical Delivery to lead technology programs for federal and commercial healthcare customers. You will oversee the end-to-end delivery lifecycle from intake to production support, coordinating across Engineering, Data, Infrastructure, and Security.

You will build a high-performing team of Delivery Managers, BAs, TPMs, Solution Architects and Implementations, and report on portfolio health with metrics to executives.

Qualifications

• 10+ years delivering complex technology programs.
• 5+ years leading delivery managers or equivalent.
• Experience delivering under federal contract vehicles.
• Strong technical fluency and ability to challenge estimates.
• Experience with Agile/SAFe delivery and Jira/Confluence.
• Excellent written and verbal communication, including executive reporting.
• Bachelor's degree in a technical, business, or related field.

Responsibilities

• Lead and develop the Technical Delivery organization, including Technical Delivery Managers, with accountability for hiring, coaching, performance management, and career development.
• Own technical delivery outcomes across the program portfolio.
• Establish consistent delivery practice across programs, including intake, estimation, planning cadence, status reporting, risk and issue management, and change control.
• Coordinate resource demand across Engineering, Data, Infrastructure, and Security, sequencing competing program needs and escalating contention to leadership with clear tradeoffs.
• Own the customer implementation lifecycle from executed contract through go-live, hypercare, and transition to production support.
• Serve as the senior delivery point of contact for customer and partner stakeholders, including government program offices and prime contractors.
• Establish and report technical delivery metrics that make portfolio health visible: milestone performance, cycle time, escalation volume, and forecast accuracy.
• Ensure contract deliverables, security requirements, and compliance obligations are identified early and tracked to completion.
• Partner with Engineering leadership on capacity planning and with Technical Product on roadmap sequencing.
• Support capture and pursuit activity with delivery estimating, staffing plans, and execution approach.

Skills

Delivery leadership

Federal contract experience

Technical fluency

Agile/SAFe

Leadership coaching

Executive communication

Education

Bachelor's degree in technical, business, or related field

Tools

Jira

Confluence

Job description

Commence is seeking a Director of Technical Delivery to lead technology programs for federal and commercial healthcare customers. You will oversee the end-to-end delivery lifecycle from intake to production support, coordinating across Engineering, Data, Infrastructure, and Security.

You will build a high-performing team of Delivery Managers, BAs, TPMs, Solution Architects and Implementations, and report on portfolio health with metrics to executives.