Remote Head of Cloud & Professional Services Delivery

Atlas Technica; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

Atlas Technica is seeking an Associate Director, Professional Services to lead day-to-day operations across our Professional Services Delivery, Cloud Solutions, and Cloud Solutions Architecture functions.

Reporting to the Director, Professional Services, this leader will be responsible for delivery quality, team performance, utilization, capacity, project profitability, and consistent execution across project-based and managed cloud services.

Qualifications

• 8+ years IT services experience, including 3+ years leading engineering, cloud, or professional-services teams.
• Proven ability to manage complex delivery portfolios across teams and client engagements.
• Strong working knowledge of Microsoft Azure, Microsoft 365, AWS and cloud operations.
• Proven ability to manage complex delivery portfolios, balance competing resource demands, and drive execution across multiple teams and client engagements.
• Bachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent relevant professional experience.

Responsibilities

• Lead, coach, and develop leaders across Professional Services Delivery, Cloud Solutions, and Cloud Solutions Architecture.
• Own operational delivery performance across Professional Services and Cloud engagements, including delivery quality and profitability.
• Coordinate demand forecasting, resource planning, staffing, and delivery priorities across teams.
• Oversee shared and dedicated-cloud managed-services delivery, including service health and escalations.
• Establish clear delivery ownership across Cloud and Professional Services engagements.
• Partner with PMO to maintain scopes, schedules, budgets, risk management, and client communication.

Skills

People leadership

Cloud delivery

Resource planning

Client communications

Education

Bachelor's degree in Computer Science, Engineering, or Business

Tools

ConnectWise Manage

Job description

Atlas Technica is seeking an Associate Director, Professional Services to lead day-to-day operations across our Professional Services Delivery, Cloud Solutions, and Cloud Solutions Architecture functions.

Reporting to the Director, Professional Services, this leader will be responsible for delivery quality, team performance, utilization, capacity, project profitability, and consistent execution across project-based and managed cloud services.