Head of Cloud & Professional Services Delivery

Atlas Technica LLC; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Atlas Technica LLC is seeking an Associate Director, Professional Services to lead day-to-day operations across Professional Services Delivery, Cloud Solutions, and Cloud Solutions Architecture. You will report to the Director and drive delivery quality, capacity planning, and profitability while scaling delivery across multiple teams.

The role requires strong people leadership, deep cloud knowledge (Azure/AWS), and exceptional client-facing communication.

Qualifications

• 8+ years of IT services experience with leadership in engineering, cloud, or professional-services teams
• Proven track record delivering multidisciplinary technical delivery with utilization and profitability accountability
• Strong knowledge of Azure, Microsoft 365, and AWS for cloud operations and delivery
• Ability to balance resource demands and drive execution across multiple client engagements

Responsibilities

• Lead and develop managers and technical leaders across Professional Services, Cloud Solutions, and Cloud Architecture
• Own operational delivery performance including delivery quality, utilization, and profitability
• Coordinate demand forecasting, staffing, and delivery priorities across teams
• Oversee cloud managed-services delivery, service health, escalations, and client commitments
• Establish clear delivery ownership based on capability, capacity, and client needs
• Partner with PMO to maintain credible scopes, schedules, budgets, risks, and reporting
• Ensure architecture reviews and design validation aligned with standards
• Oversee discovery, scoping, estimates, and handoffs for opportunities
• Improve offerings, standards, templates, and technical capabilities
• Drive hiring, training, and knowledge transfer across teams
• Manage client escalations and cross-functional delivery issues with executive communication

Skills

Cloud architecture

Azure

AWS

Delivery leadership

Executive communication

Financial acumen

Strategic planning

Education

Bachelor’s degree

Tools

ConnectWise Manage

Job description

Atlas Technica LLC is seeking an Associate Director, Professional Services to lead day-to-day operations across Professional Services Delivery, Cloud Solutions, and Cloud Solutions Architecture. You will report to the Director and drive delivery quality, capacity planning, and profitability while scaling delivery across multiple teams.

The role requires strong people leadership, deep cloud knowledge (Azure/AWS), and exceptional client-facing communication.