Remote Associate Director, Professional Services

Atlas Technica, LLC

United States

A distancia

USD 120.000 - 180.000

Jornada completa

Hace 4 días

Sé de los primeros/as/es en solicitar esta vacante

Consigue una respuesta de este empleador

Tu currículum y tu carta de presentación, adaptados exactamente a lo que buscan contratar.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Comprehensive benefits

Professional development

Descripción de la vacante

Atlas Technica, LLC is seeking an Associate Director, Professional Services to lead day-to-day operations across Professional Services Delivery, Cloud Solutions, and Cloud Solutions Architecture. Reporting to the Director, Professional Services, this leader will drive delivery quality, team performance, capacity planning, and project profitability across both project-based and managed cloud services.

The role requires strong people leadership, deep cloud-services knowledge, and the ability to

Formación

Proven leadership of multidisciplinary technical delivery teams.
Strong knowledge of cloud operations and delivery.
Experience managing delivery budgets and profitability.

Responsabilidades

Lead and develop managers and technical leaders across Professional Services, Cloud Solutions, Architecture.
Own delivery performance, including quality, utilization, capacity, and profitability.
Coordinate demand forecasting, resource planning, and staffing across multiple teams.
Oversee cloud managed-services delivery, service health, and escalations; ensure client commitments.
Establish delivery ownership and align with PMO for scopes, schedules, and budgets.
Drive improvements in offerings, templates, and technical capabilities.
Lead hiring, training, and knowledge transfer across Professional Services teams.
Manage client escalations and cross-functional delivery issues with executive communication.