Remote HCD Research Lead — VA Healthcare

LMI Consulting, LLC; Tysons (VA); Remote; USD 95,000 - 135,000; Full time

Job summary

LMI is seeking a Human-Centered Design Specialist IV - Research & Healthcare to support VA programs, lead expert and stakeholder interviews, and translate complex qualitative insights into clear HCD narratives for executives.

You will own the Magnify Report deliverable, synthesize findings into themes and opportunities, develop personas and journey maps, and collaborate with UI/UX designers, analysts, and program teams to inform decision making.

Qualifications

• Bachelor's degree in Human-Centered field required.

Responsibilities

• Magnify Report ownership: plan, lead, and deliver the formal HCD report for SBIR contracts.
• Stakeholder and expert interviews: identify, conduct, and document interviews with VA stakeholders and subject matter experts.
• HCD research and synthesis: analyze notes to identify patterns, themes, and opportunities; develop personas and journey maps.
• Healthcare and VA program research: build understanding of VA healthcare programs and translate into clear language.
• Writing and documentation: produce executive-ready narratives, summaries, and client-facing materials.
• Collaboration and HCD practice: work with UI/UX designers, developers, and program teams; share methods and templates.

Education

Bachelor's degree in Human-Centered

Job description

LMI is seeking a Human-Centered Design Specialist IV - Research & Healthcare to support VA programs, lead expert and stakeholder interviews, and translate complex qualitative insights into clear HCD narratives for executives.

You will own the Magnify Report deliverable, synthesize findings into themes and opportunities, develop personas and journey maps, and collaborate with UI/UX designers, analysts, and program teams to inform decision making.