Remote Groups Programs Coordinator for Charters & Travel

Carnival Corporation & plc; Miami, Northern (FL, KY); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Tuition reimbursement

On-site fitness center

Job summary

The Groups Programs Coordinator at Carnival Corporation & plc supports administration and delivery of Charters, Incentives, Large Groups, and Travel Advisor Conference programs after the proposal cycle. You will create and maintain bookings, coordinate pricing, and work with Revenue Management and Finance to ensure accurate records and timely servicing.

Based in South Florida, you will collaborate with Sales, Reservations, shipboard teams, and other partners, handling invoicing, onboarding, and

Qualifications

• Experience coordinating bookings, payments, reporting and documentation.
• Proficiency with business systems and Microsoft Office applications.
• Ability to work in a fast-paced, deadline-driven environment.

Responsibilities

• Create and manage group program bookings after the proposal cycle is complete. Establish and maintain accurate booking records throughout the berthing process, program identifiers, inventory details, key dates, and supporting documentation; process approved updates and ensure information remains current throughout the servicing lifecycle.
• Coordinate and apply onboard credits and manage Bon Voyage and Fun Shop orders for charter and large group programs.
• Support ongoing servicing across the CMI portfolio, including trackers, group summaries, status reports, and payment activity.
• Coordinate and group setup with Revenue Management for large groups and Travel Advisor conferences; validate pricing and terms; escalate issues to leadership.
• Assist with post-charter reconciliation by gathering data, coordinating invoicing, and retaining documentation per requirements.
• Maintain organized, audit-ready program files and identify process gaps for improvements.

Skills

Group program coordination

Booking management

Attention to detail

Communication

Education

High School Diploma or GED

Job description

The Groups Programs Coordinator at Carnival Corporation & plc supports administration and delivery of Charters, Incentives, Large Groups, and Travel Advisor Conference programs after the proposal cycle. You will create and maintain bookings, coordinate pricing, and work with Revenue Management and Finance to ensure accurate records and timely servicing.

Based in South Florida, you will collaborate with Sales, Reservations, shipboard teams, and other partners, handling invoicing, onboarding, and