Remote - Group Reservations Specialist - Entry Level

Destination Careers; Ohio; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work flexibility

Structured, process-driven environment

Clear expectations and workflows

Skill development opportunities

Job summary

Destination Knot is hiring a Group Reservations Specialist for a fully remote role in the United States. You will support group reservations, coordinate scheduling, and maintain precise participant records, ensuring timely confirmations and clear client communications.

The position emphasizes detail orientation, reliability, and the ability to work independently in a remote setting, with training provided to help you succeed in a structured, process-driven environment.

Qualifications

• Experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required.
• Strong organizational and multitasking abilities.
• Clear written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Basic computer proficiency and willingness to learn new systems.
• Professional, reliable, and client-focused.

Responsibilities

• Assist with group reservation requests and scheduling coordination.
• Communicate with clients regarding group details, confirmations, and updates.
• Maintain accurate group records, participant information, and documentation.
• Track timelines to ensure confirmations and changes are processed correctly.
• Respond to inquiries related to group reservations and logistics.
• Follow established workflows and quality standards.
• Collaborate with internal teams to support group coordination efforts.

Skills

Organizational skills

Written communication

Attention to detail

Remote work

Computer literacy

Client-focused

Group coordination experience

Job description

Group Reservations Specialist – Remote

Location: Remote (United States)

About Us:

We are a coordination-focused services company that supports clients with group-based scheduling, reservations, and experience planning. We specialize in organizing logistics for group events, celebrations, and shared experiences, with a strong emphasis on accuracy, communication, and client satisfaction.

Position Overview:

The Group Reservations Specialist is responsible for supporting group-related reservation and scheduling needs. This role assists with coordinating multiple participants, managing timelines, and ensuring all reservation details are accurately documented and communicated.

This position is support-driven and administrative in nature, ideal for individuals who are detail-oriented and comfortable managing multiple coordination elements in a remote setting.

Key Responsibilities:

• Assist with group reservation requests and scheduling coordination
• Communicate with clients regarding group details, confirmations, and updates
• Maintain accurate group records, participant information, and documentation
• Track timelines to ensure confirmations and changes are processed correctly
• Respond to inquiries related to group reservations and logistics
• Follow established workflows and quality standards
• Collaborate with internal teams to support group coordination efforts

Qualifications & Skills:

• Strong organizational and multitasking abilities
• Clear written and verbal communication skills
• High attention to detail and accuracy
• Ability to work independently in a remote environment
• Basic computer proficiency and willingness to learn new systems
• Professional, reliable, and client-focused
• Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required.

Work Environment & Schedule:

• Fully remote position
• Flexible scheduling may be available
• Training and ongoing guidance provided

Why Join Destination Knot:

• Remote work flexibility
• Structured, process-driven environment
• Clear expectations and workflows
• Opportunity to build group coordination and client service skills

$45,000 - $65,000 a year