Remote – Group Reservations Specialist – Entry Level

Destination Careers; Ohio; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training and ongoing guidance

Job summary

Destination Knot is seeking a Group Reservations Specialist to support group reservation and scheduling needs in a fully remote role. You will coordinate multiple participants, manage timelines, and document details carefully, ensuring accurate communication with clients.

This support-driven, administrative position is ideal for detail-oriented individuals who can work independently from home. Training, clear workflows, and ongoing guidance are provided to help you grow in group coordination and

Qualifications

• Strong organizational and multitasking abilities.
• Clear written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Professional, reliable, and client-focused.
• Experience in group coordination or reservations is helpful but not required.

Responsibilities

• Assist with group reservation requests and scheduling coordination
• Communicate with clients regarding group details, confirmations, and updates
• Maintain accurate group records, participant information, and documentation
• Track timelines to ensure confirmations and changes are processed correctly
• Respond to inquiries related to group reservations and logistics
• Follow established workflows and quality standards
• Collaborate with internal teams to support group coordination efforts

Skills

Organizational skills

Communication skills

Attention to detail

Remote work ability

Basic computer proficiency

Client-focused

Group coordination experience

Job description

Group Reservations Specialist — Remote

Location:

Remote (United States)

About Us:

We are a coordination-focused services company that supports clients with group-based scheduling, reservations, and experience planning. We specialize in organizing logistics for group events, celebrations, and shared experiences, with a strong emphasis on accuracy, communication, and client satisfaction.

Position Overview:

The Group Reservations Specialist is responsible for supporting group-related reservation and scheduling needs. This role assists with coordinating multiple participants, managing timelines, and ensuring all reservation details are accurately documented and communicated.

This position is support-driven and administrative in nature, ideal for individuals who are detail-oriented and comfortable managing multiple coordination elements in a remote setting.

Key Responsibilities:

• Assist with group reservation requests and scheduling coordination
• Communicate with clients regarding group details, confirmations, and updates
• Maintain accurate group records, participant information, and documentation
• Track timelines to ensure confirmations and changes are processed correctly
• Respond to inquiries related to group reservations and logistics
• Follow established workflows and quality standards
• Collaborate with internal teams to support group coordination efforts

Qualifications & Skills:

• Strong organizational and multitasking abilities
• Clear written and verbal communication skills
• High attention to detail and accuracy
• Ability to work independently in a remote environment
• Basic computer proficiency and willingness to learn new systems
• Professional, reliable, and client-focused
• Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required.

Work Environment & Schedule:

• Fully remote position
• Flexible scheduling may be available
• Training and ongoing guidance provided

Why Join Destination Knot:

• Remote work flexibility
• Structured, process-driven environment
• Clear expectations and workflows
• Opportunity to build group coordination and client service skills

$45,000 – $65,000 a year