Remote - Group Reservations Specialist - Entry Level

Destination Knot; Kentucky; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work flexibility

Structured, process-driven environment

Clear expectations and workflows

Opportunity to build groupcoordination

Job summary

Destination Knot is seeking a Group Reservations Specialist to support remote group reservation and scheduling efforts. You will coordinate attendees, track timelines, and keep accurate records while communicating clearly with clients about details and updates.

In this fully remote role, you will work with a structured workflow, manage multiple coordination elements, and contribute to a client-focused experience from anywhere in the United States.

Qualifications

• Strong organizational and multitasking abilities.
• Clear written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Basic computer proficiency and willingness to learn new systems.
• Professional, reliable, and client-focused.
• Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required.

Responsibilities

• Assist with group reservation requests and scheduling coordination
• Communicate with clients regarding group details, confirmations, and updates
• Maintain accurate group records, participant information, and documentation
• Track timelines to ensure confirmations and changes are processed correctly
• Respond to inquiries related to group reservations and logistics
• Follow established workflows and quality standards
• Collaborate with internal teams to support group coordination efforts

Skills

Strong organizational and multitasking

Clear written and verbal communication

High attention to detail

Remote work capability

Basic computer proficiency

Professional, reliable, client-focused

Experience in group coordination/resev

Job description

Group Reservations Specialist - Remote

Location

Remote (United States)

About Us

We are a coordination-focused services company that supports clients with group-based scheduling, reservations, and experience planning. We specialize in organizing logistics for group events, celebrations, and shared experiences, with a strong emphasis on accuracy, communication, and client satisfaction.

Position Overview

The Group Reservations Specialist is responsible for supporting group-related reservation and scheduling needs. This role assists with coordinating multiple participants, managing timelines, and ensuring all reservation details are accurately documented and communicated.

This position is support-driven and administrative in nature, ideal for individuals who are detail-oriented and comfortable managing multiple coordination elements in a remote setting.

Key Responsibilities

• Assist with group reservation requests and scheduling coordination


• Communicate with clients regarding group details, confirmations, and updates


• Maintain accurate group records, participant information, and documentation


• Track timelines to ensure confirmations and changes are processed correctly


• Respond to inquiries related to group reservations and logistics


• Follow established workflows and quality standards


• Collaborate with internal teams to support group coordination efforts

Qualifications & Skills

• Strong organizational and multitasking abilities


• Clear written and verbal communication skills


• High attention to detail and accuracy


• Ability to work independently in a remote environment


• Basic computer proficiency and willingness to learn new systems


• Professional, reliable, and client-focused


• Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required.

Work Environment & Schedule

Fully remote position

Flexible scheduling may be available

Training and ongoing guidance provided

Why Join Destination Knot

• Remote work flexibility


• Structured, process-driven environment


• Clear expectations and workflows


• Opportunity to build group coordination and client service skills

$45,000 - $65,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.