Remote Group Reservations Coordinator

Socket.dev; Boston (MA); Remote; USD 42,000 - 55,000; Full time

Benefits offered by this job

Remote work flexibility

Structured, process-driven environment

Training and ongoing guidance provided

Job summary

Destination Knot is seeking a Group Reservations Specialist for a fully remote role in the United States. The position supports group reservation requests, coordinates scheduling, and maintains accurate records.

You will work with clients to confirm details, manage timelines, and respond to inquiries in a client-focused environment. The role emphasizes detail-orientation, independent remote work, and adherence to established workflows.

Qualifications

• Strong organizational and multitasking abilities.
• Clear written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Basic computer proficiency and willingness to learn new systems.
• Professional, reliable, and client-focused.

Responsibilities

• Assist with group reservation requests and scheduling coordination.
• Communicate with clients regarding group details, confirmations, and updates.
• Maintain accurate group records, participant information, and documentation.
• Track timelines to ensure confirmations and changes are processed correctly.
• Respond to inquiries related to group reservations and logistics.
• Follow established workflows and quality standards.
• Collaborate with internal teams to support group coordination efforts.

Job description

Destination Knot is seeking a Group Reservations Specialist for a fully remote role in the United States. The position supports group reservation requests, coordinates scheduling, and maintains accurate records.

You will work with clients to confirm details, manage timelines, and respond to inquiries in a client-focused environment. The role emphasizes detail-orientation, independent remote work, and adherence to established workflows.