Remote Group Reservations & Scheduling Specialist

Medium; Boston (MA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work flexibility

Structured, process-driven environment

Clear expectations and workflows

Opportunity to build groupCoordination

Job summary

Destination Knot is seeking a Group Reservations Specialist for a fully remote role in the United States. You will support group reservation requests, coordinate scheduling, and maintain detailed records while ensuring accurate communications with clients.

The position emphasizes independence, strong organization, and reliability in a remote setting. Training is provided, with flexible scheduling and clear workflows to help you deliver accurate group experiences.

Qualifications

• Strong organizational and multitasking abilities.
• Clear written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Basic computer proficiency and willingness to learn new systems.
• Professional, reliable, and client-focused.
• Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required.

Responsibilities

• Assist with group reservation requests and scheduling coordination.
• Communicate with clients regarding group details, confirmations, and updates.
• Maintain accurate group records, participant information, and documentation.
• Track timelines to ensure confirmations and changes are processed correctly.
• Respond to inquiries related to group reservations and logistics.
• Follow established workflows and quality standards.
• Collaborate with internal teams to support group coordination efforts.

Skills

Time management

Communication

Attention to detail

Remote work

Customer service

Administrative support

Job description

Destination Knot is seeking a Group Reservations Specialist for a fully remote role in the United States. You will support group reservation requests, coordinate scheduling, and maintain detailed records while ensuring accurate communications with clients.

The position emphasizes independence, strong organization, and reliability in a remote setting. Training is provided, with flexible scheduling and clear workflows to help you deliver accurate group experiences.