Remote Governance Administrator – Healthcare & Compliance

NHS Jobs; United States; Remote; USD 40,000 - 50,000; Full time

Job summary

Omnes Healthcare Limited is seeking a Governance Team Administrator to support the governance function and patient safety services. This role involves confidential admin duties, diary management, meeting minutes, and data reporting while working remotely with occasional site travel.

You will liaise with various stakeholders, produce governance reports, assist audits, and help maintain the governance system in line with NHS and organisational policies.

Qualifications

• Experience of working in a healthcare setting.
• Experience working within an administrative role.
• Good written and verbal communication skills, able to communicate with a variety of stakeholders.
• Demonstrates flexibility in prioritising and managing own workload.
• Confident working with a team to meet objectives.
• Confident using of Microsoft packages e.g. Excel, Outlook and Word.
• Can demonstrate the importance of confidentiality and information governance.

Responsibilities

• Provide effective, efficient and confidential administrative support to the Governance Team with minimal supervision.
• Maintain electronic appointment diaries as required.
• Typing and distribution of confidential correspondence within timescales.
• Receive and respond to internal and external correspondence, taking appropriate and timely action as required, in accordance with departmental standards and processes.
• Contribute to the delivery of improvement plans and programmes as identified within key objectives.
• Act as a point of contact for all enquiries, using own initiative from experience gained.
• Maintain accurate and timely data entry to databases to meet service requirements.
• Assist with the production of the meeting agendas and associated papers, ensuring they are issued in a timely manner.
• Producing high-quality meeting minutes
• Coordinate and schedule regular governance meetings, ensuring the availability of key stakeholders, including the Medical Director and Director of Nursing and Quality.
• Liaise with staff across the organisation to chase closure of actions, escalating outstanding items as necessary.
• Organise venues, refreshments, equipment and any necessary materials for events and meetings.
• Prioritise own workload to meet the needs of the Governance team and ensure all deadlines are met.
• Maintain up to date filing and archive filing systems, disposing of archived records and documentation according to policy and ensuring the confidentiality and safekeeping of such documents.
• Participate in in-house training as required
• Providing cover for colleagues as necessary and at the demands of the service
• Liaise with external bodies as required
• Provide administrative support for internal and external audits, including gathering required documents and ensuring audit checklists are completed.
• KPI patient experience submission
• Service specific report generation
• Monitoring of Google Reviews
• Monitoring of complaints compliance and tracking
• Mandatory training updating on our Governance system.
• Booking of BLS training
• Collate data and information from various teams to support the production of governance and compliance reports.
• Assist in maintaining the governance system, ensuring that all necessary documentation (e.g., policies, meeting minutes, and reports) is uploaded and kept up to date.
• Provide administrative support for regulatory submissions, including CQC-related documents and reports.
• Assist with the preparation of presentations, briefings, and other materials as needed.
• Ensure that all governance-related files and documents are properly maintained and archived in accordance with NHS and organisational policies.

Skills

Healthcare experience

Administrative experience

Communication skills

Confidentiality & information gov

Team player

Microsoft Office proficiency

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Omnes Healthcare Limited is seeking a Governance Team Administrator to support the governance function and patient safety services. This role involves confidential admin duties, diary management, meeting minutes, and data reporting while working remotely with occasional site travel.

You will liaise with various stakeholders, produce governance reports, assist audits, and help maintain the governance system in line with NHS and organisational policies.