Remote Global Sales Operations Analyst

Us Green Building Council; United States; Remote; USD 75,000 - 95,000; Full time

Benefits offered by this job

401(k) match

Healthcare plan

Paid time off

HRA

Job summary

The U.S. Green Building Council (USGBC) is seeking a Sales Operations Analyst to advance the commercial operations of USGBC and GBCI. You will transform data into reliable analyses, build Salesforce workflows, and support pipeline forecasting across global markets.

You'll partner with market leads, account management, finance, technology, and sales enablement to standardize reporting, improve data quality, and drive informed decision-making on sales performance worldwide.

Qualifications

• At least 3 years in sales operations, revenue operations, analytics, or business analysis with 2+ years Salesforce reporting.
• Experience building reports/dashboards, improving data quality, and supporting user adoption.
• Ability to produce performance analysis and communicate findings to nontechnical stakeholders.
• Experience with Salesforce reporting and commercial workflows across accounts, contacts, leads, opportunities.

Responsibilities

• Global commercial reporting and analytics across pipeline, win/loss trends, account coverage, and partner contributions.
• Sales forecasting, scenarios, and variance analyses to support commercial planning.
• Data quality governance across Salesforce accounts, contacts, opportunities, and hierarchies.
• Document business requirements, map processes, define acceptance criteria, and manage a Salesforce backlog.
• Lead UAT, testing, and change readiness with cross-regional teams.
• Develop process documentation and user guidance to support CRM adoption.
• Standardize global reporting procedures and workflows for consistent operations.
• Collaborate with regional and functional stakeholders to resolve reporting issues.

Skills

Sales operations

Salesforce reporting

Data analysis

Cross-functional collaboration

Stakeholder communication

UAT testing

Data governance

Problem solving

Global coordination

Education

Bachelor's degree (business admin/finance/economics/analytics/information systems)

Advanced degree (analytics/IS/admin)

Tools

Salesforce

Microsoft Excel

Power BI

Tableau

SQL

Job description

The U.S. Green Building Council (USGBC) is seeking a Sales Operations Analyst to advance the commercial operations of USGBC and GBCI. You will transform data into reliable analyses, build Salesforce workflows, and support pipeline forecasting across global markets.

You'll partner with market leads, account management, finance, technology, and sales enablement to standardize reporting, improve data quality, and drive informed decision-making on sales performance worldwide.