Remote Global Partner Strategy & Programs Director

Genesys Cloud Services, Inc.; Boston (MA); On-site; USD 189,000 - 332,400; Full time

Benefits offered by this job

Medical benefits

Telehealth

Flexible schedule

Career growth

Open time off

401k matching

Adoption assistance

Fertility treatments

Job summary

Genesys is seeking a Senior Director, Global Partner Strategy & Programs to define and execute our global partner strategy and programs, enabling partner-led growth across regions. The role collaborates with regional sales leaders and executive stakeholders to align priorities and drive measurable outcomes.

You will lead strategy development, program design, partner tiering, incentives, governance, analytics, and a virtual partner support center, sustaining growth while maintaining global

Qualifications

• 15+ years of senior leadership experience in global partnerships, alliances, or ecosystems within a complex, enterprise technology environment.
• Comfort operating at fast pace with high visibility, travel 2x per year to Manila and 4x per year to other locations.
• Proven track record of designing and executing partner programs that drive growth and scale at a global level.
• Experience at a company with a mature partner ecosystem; deep knowledge of how Partner organizations operate.
• Strong analytical, communication, and executive-presence capabilities.

Responsibilities

• Define and evolve the annual global partner strategy/program aligned to Genesys growth objectives and go-to-market priorities.
• Design and scale global partner programs that drive partner-sourced and partner-influenced revenue and recognize regional nuances.
• Translate strategic objectives into execution roadmaps with clear success measures.
• Own the annual partner tiering and segmentation framework; set and manage annual KPIs and compliance requirements.
• Lead governance, analytics, and stake-holder alignment across Sales, Partner Marketing, Revenue Intelligence, Services, Finance, IT, and Operations.

Skills

Global partnerships

Partner strategy

Program design

Leadership

Stakeholder management

Sales enablement

Education

Bachelor's degree

MBA or equivalent experience

Tools

Salesforce

Partner Stack

Job description

Genesys is seeking a Senior Director, Global Partner Strategy & Programs to define and execute our global partner strategy and programs, enabling partner-led growth across regions. The role collaborates with regional sales leaders and executive stakeholders to align priorities and drive measurable outcomes.

You will lead strategy development, program design, partner tiering, incentives, governance, analytics, and a virtual partner support center, sustaining growth while maintaining global