Remote Global Operations Deployment Lead

Ladders; United States; On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Career advancement

Dynamic work environment

Training and development resources

Cross-functional collaboration

Supportive leadership culture

Job summary

Ladders is seeking a Senior Manager, Global Operations Deployment to lead the planning and execution of operational deployments across global transportation operations. You will collaborate with Operations leadership, branch teams, and cross-functional stakeholders to ensure readiness, smooth go-live, and post-launch stabilization.

The ideal candidate has 8+ years in global operations or deployment management, strong knowledge of system implementations, and proficiency with WiseTech CargoWise

Qualifications

• Bachelor's degree in business administration, operations management, or logistics management required; Master's degree preferred.
• 8+ years of experience in global operations or deployment management required; 10+ years preferred.
• Proven expertise in system implementations and supply chain operations.
• Familiarity with WiseTech CargoWise and advanced Microsoft Office skills.
• Strong communication and interpersonal abilities across all organization levels.
• In-depth knowledge of operational governance and best practices.

Responsibilities

• Manage planning, coordination, and execution of operational deployments, including TMS and WMS.
• Coordinate branch launch support for new locations and M&A integration activities.
• Conduct operational readiness assessments for go-live preparations across systems and processes.
• Develop hyper care support plans and track issue resolution post-deployment.
• Monitor deployment KPIs and recommend improvements for processes and templates.
• Prepare status reports for Operations leadership on deployment progress and risks.
• Lead and develop a deployment team to support forwarding operations.

Skills

Strong communication

Interpersonal abilities

Leadership

Education

Bachelor's degree in business administration, operations management, or logistics management

Master's degree preferred

Tools

WiseTech CargoWise

Microsoft Office

Job description

Ladders is seeking a Senior Manager, Global Operations Deployment to lead the planning and execution of operational deployments across global transportation operations. You will collaborate with Operations leadership, branch teams, and cross-functional stakeholders to ensure readiness, smooth go-live, and post-launch stabilization.

The ideal candidate has 8+ years in global operations or deployment management, strong knowledge of system implementations, and proficiency with WiseTech CargoWise