Remote Global Liability Claims Consultant

The Hartford; Boise (ID); Hybrid; USD 85,000 - 127,000; Full time

Job summary

The Hartford is seeking a Claim Consultant to manage a caseload of general liability bodily injury and property damage claims from inception to disposition. The role emphasizes complex fact patterns, coverage determinations, and litigation management, requiring coordination with defense counsel and business partners.

Hybrid or remote work is possible; office attendance may be required near Hartford, CT and other specified locations.

Qualifications

• Bachelor’s degree preferred.
• Minimum of five years handling general liability claims.
• High level of discipline; results-oriented; and able to focus on bottom line results.
• Superior analytical ability and organizational skills.
• Excellent oral and written communication skills.
• Excellent strategic thinking ability and task execution skills.
• Excellent negotiation and technical claim handling skills, including knowledge of coverage and tort laws.
• Full command of issues and medicals relative to high value bodily injury claims.
• Ability to analyze coverage and liability issues.
• Ability to communicate thoughts clearly and concisely, and to influence and persuade others.
• Superior interpersonal skills and strong team player.
• Ability to exceed expectations and influence others to do the same.

Responsibilities

• Conducting investigations and analyzing and evaluating the information learned.
• Making coverage determinations and communicating written position(s) to insureds and other required parties.
• Within prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment.
• Presenting cases to management for expense and indemnity reserve authority above established authority levels.
• Developing and implementing resolution strategies to achieve high-quality outcomes.
• Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review.
• Attending trials and mediations as necessary.
• Contributing to broader claim and enterprise goals by participating in audits, projects and product development initiatives.
• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
• Working with business partners to evaluate and address claim trends and developments.
• Addressing inquiries from agents and policyholders and providing superior customer service.

Skills

General liability claims

Analytical ability

Communication skills

Negotiation

Organization

Team player

Results oriented

Education

Bachelor’s degree

Job description

The Hartford is seeking a Claim Consultant to manage a caseload of general liability bodily injury and property damage claims from inception to disposition. The role emphasizes complex fact patterns, coverage determinations, and litigation management, requiring coordination with defense counsel and business partners.

Hybrid or remote work is possible; office attendance may be required near Hartford, CT and other specified locations.