Remote Global Corporate Travel Consultant

American Express Global Business Travel; Columbia (SC); Remote; USD 39,000 - 73,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Skills development access

Inclusion groups

Job summary

American Express Global Business Travel seeks a Global Servicing Travel Consultant to join a highly skilled remote team serving corporate clients in the US, Canada, UK and Australia.

You will arrange domestic and international travel, advise on options, ensure policy compliance, and use Sabre GDS to book air, rail and hotels. Strong communication and problem-solving are essential for success.

Qualifications

• Minimum 2 years’ corporate travel experience.
• 2 years’ native Sabre GDS experience.
• Excellent verbal and written communication skills.
• Excellent customer service in travel environment.
• Strong time management & organizational skills.
• Fares & ticketing knowledge including RTW & complex fares.
• Knowledge of car services, hotels and rail.
• Domestic & international destination knowledge.
• Up-to-date knowledge of international travel notifications & guidelines.
• Ability to adapt communication style to audience & lead to outcomes.
• Ability to adapt to change.
• Work across teams & departments.

Responsibilities

• Advise and arrange travel for corporate customers in US, Canada, UK and Australia.
• Analyze options and anticipate traveler needs to upsell services.
• Arrange and book domestic and international business travel (air, rail, hotel).
• Use Sabre GDS for bookings.
• Ensure compliance with travel policies & regulatory requirements.
• Use positive phone techniques & handle special requests.
• Prevent fraudulent bookings after hours by following security protocols.
• Collaborate within team to coach and provide feedback to improve service.

Skills

Corporate travel experience

Sabre GDS

Verbal & written comms

Customer service

Time management

Fares & ticketing

Hotels & rail knowledge

Domestic & international travel

Policy compliance

Team collaboration

Adaptability

Cross-team coordination

Tools

Sabre

Job description

American Express Global Business Travel seeks a Global Servicing Travel Consultant to join a highly skilled remote team serving corporate clients in the US, Canada, UK and Australia.

You will arrange domestic and international travel, advise on options, ensure policy compliance, and use Sabre GDS to book air, rail and hotels. Strong communication and problem-solving are essential for success.