Remote Global Care Coordinator (APAC Focus)

Wellthy Care Network; United States; Remote; USD 15,000 - 21,000; Full time

Benefits offered by this job

Remote work environment

Medical benefits

Mental health benefits

Vacation, Sick and Caregiving Days

Professional development initiatives

Generous parental leave

Job summary

Wellthy is seeking a Care Coordinator for a remote, India-based role. You will organize and manage care plans across Asia Pacific regions, including finding providers, handling medical bills, scheduling, and vetting facilities and insurance.

You will work under the Global Care Manager and contribute to care projects while supporting families globally. You will collaborate with teams across cultures, be open to learning, and adapt to evolving service experiences, including AI-enabled workflows.

Qualifications

• University degree in Social Work or healthcare-related field; advanced degrees are a plus.
• 5+ years work experience in a healthcare role (Social Work, Patient Advocacy, etc.).
• Fluency in English and Hebrew.
• Experience across global markets and diverse healthcare landscapes.
• Experience developing and facilitating care plans.
• Experience providing ongoing, hands-on support for complex healthcare situations.
• Experience creating high-touch customer journey experiences.
• Remote work experience with macOS, GSuite, Slack, and 1Password.

Responsibilities

• Advise, research, coordinate, and execute healthcare tasks for members and families across global markets, focusing on Asia Pacific.
• Organize and manage care plans, such as finding providers, managing medical bills, making appointments, tracking medications, and vetting facilities and insurance.
• Own a subset of Care Projects to enhance member experience and connect with families and caregivers.
• Collaborate on non-client-specific initiatives, including feedback on Wellthy’s products, services, marketing and guides.
• Report to the Global Care Manager.

Skills

Learning mindset

AI curiosity

Collaborative work

Remote collaboration

Education

Social Work or healthcare degree

Tools

macOS

G Suite

Slack

1Password

Job description

Wellthy is seeking a Care Coordinator for a remote, India-based role. You will organize and manage care plans across Asia Pacific regions, including finding providers, handling medical bills, scheduling, and vetting facilities and insurance.

You will work under the Global Care Manager and contribute to care projects while supporting families globally. You will collaborate with teams across cultures, be open to learning, and adapt to evolving service experiences, including AI-enabled workflows.