Remote GIS Field Service Manager

Hitachi Energy Ltd.; Houston (TX); Remote; USD 130,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave & flexible work

Job summary

Hitachi Energy Ltd. seeks a seasoned GIS Field Service Manager to lead a high-voltage field service team and drive performance across service operations in the United States.

You will set strategic goals, manage costs, and ensure quality, safety, and contractual compliance while building strong customer relationships. You will provide technical guidance, coordinate with Sales on opportunities, and promote staff coaching and capability development.

Qualifications

• Bachelor's degree in Mechanical or Electrical Engineering or equivalent.
• 8–10 years in electrical power/utility sectors with project-based leadership.
• ≥3 years of people management experience in a project environment.
• Experience with high-voltage installation, testing, SF6 handling, maintenance.
• Know-how in Office 365, SharePoint, SAP; GIS and related tech preferred.
• Fluent English; willing to travel 30–40% domestically and 5% internationally.

Responsibilities

• Lead the GIS field service team and oversee field operations.
• Set goals and implement cost-effective operating plans.
• Oversee service quality, customer responsiveness, and compliance.
• Develop customer relationships and coordinate with Sales on opportunities.
• Collaborate with commercial operations on pursuits; coach and develop staff.
• Enhance operations with productivity tools and technical guidance.
• Ensure adherence to health, safety, and company policies.

Skills

People management

Leadership

Customer relationship management

English communication

Education

Bachelor's degree in Mechanical or Electrical Engineering

Tools

Microsoft Office 365

SharePoint

SAP

GIS

Job description

Hitachi Energy Ltd. seeks a seasoned GIS Field Service Manager to lead a high-voltage field service team and drive performance across service operations in the United States.

You will set strategic goals, manage costs, and ensure quality, safety, and contractual compliance while building strong customer relationships. You will provide technical guidance, coordinate with Sales on opportunities, and promote staff coaching and capability development.