Remote German Customer Support Specialist - Growth & Perks

Foundever; United States; A distancia; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully paid training

Permanent contract

Private healthcare

Career development

Descripción de la vacante

Foundever is seeking a German-speaking Customer Service Representative to join its international support team from Greece. This full-time, remote position offers paid training, career development, and opportunities to work with international customers.

The role emphasizes delivering high-quality support across channels, owning customer queries, and building strong relationships. Requirements include native or fluent German (C1/C2), English at least B2, and excellent communication and

Formación

• German native or fluent (C1/C2)
• English (at least B2) both verbal and written
• Strong communication skills with phone and written interactions
• Analytical and problem-solving abilities with attention to detail
• Willingness to relocate to Greece and EU citizenship or work permit required

Responsabilidades

• Provide the highest level of support to customers via phone, email, chat, and social channels
• Give accurate, valid and complete information using proper procedures
• Own customer queries to ensure timely resolution
• Build meaningful relationships with customers in a courteous, friendly, and professional manner
• Meet and exceed customer service quality goals, compliance regulations and productivity targets
• Create an exceptional customer experience that is valued by customers
• Follow management directions and provide constructive feedback

Conocimientos

German language proficiency

English language proficiency

Communication skills

Analytical thinking

Descripción del empleo

Foundever is seeking a German-speaking Customer Service Representative to join its international support team from Greece. This full-time, remote position offers paid training, career development, and opportunities to work with international customers.

The role emphasizes delivering high-quality support across channels, owning customer queries, and building strong relationships. Requirements include native or fluent German (C1/C2), English at least B2, and excellent communication and