Remote Geriatric Care Scheduler

BrightSpring Health Services Corporation; Indianapolis (IN); Remote; USD 23,000 - 28,000; Full time

Job summary

BrightSpring Health Services Corporation, through its Abode Care Partners affiliate, seeks a Care Facilitator - MA to support administrative tasks and patient scheduling in a remote, patient-centered role. You will coordinate appointments, translate services, and guide patients through care pathways while maintaining strong communication with facilities and caregivers.

The position emphasizes independent work and teamwork, with a focus on timely outreach, accurate EHR entries, and service

Qualifications

• High school diploma or GED is required.
• Two+ years of geriatric clinical experience preferred.
• Medical Assistant certification is preferred but not required.
• Strong interpersonal, verbal and written communication skills.
• Ability to work independently and with a team.

Responsibilities

• Support day-to-day administrative tasks and high-quality customer service for partner facilities and patients.
• Build providers schedules to meet Care Path requirements and RVU goals.
• Coordinate translation services as needed for clear patient communication.
• Ensure all active patients have a future scheduled appointment.
• Use scheduling reports to identify gaps and outreach for new admissions.
• Triages inbound calls and transfers or documents notes into the EHR.
• Welcome newly registered patients and schedule initial appointments.
• Educate patients on services, including Continue Care RX enrollment.
• De-escalate dissatisfied customers and provide patient support.

Skills

Interpersonal communication

Verbal communication

Written communication

Organizational skills

Independent worker

Teamwork

Education

High school diploma or GED

Associate degree or some college

Tools

Medical Assistant certification

Job description

BrightSpring Health Services Corporation, through its Abode Care Partners affiliate, seeks a Care Facilitator - MA to support administrative tasks and patient scheduling in a remote, patient-centered role. You will coordinate appointments, translate services, and guide patients through care pathways while maintaining strong communication with facilities and caregivers.

The position emphasizes independent work and teamwork, with a focus on timely outreach, accurate EHR entries, and service