Remote Funeral Director - Compassionate Sales Lead

Funeral Director (California, Remote); United States; À distance; USD 75 000 - 110 000; Plein temps

Avantages offerts par ce poste

Remote work from home

Holiday coverage rotation

Coaching and playbook updates

Résumé du poste

You will work on a Monday–Friday schedule with Pacific hours, handling 60–100+ family calls daily in a fast-paced, supportive environment. Coaching, templates, and strong communication are essential.

Qualifications

• Active funeral director license required.
• Mortuary science degree or certificate.
• Experience guiding families through arrangements (pre-need/at-need).
• Comfort discussing death and grief with families.
• Able to follow scripts, templates, and receive coaching.
• Strong written communication and fast software adoption.

Responsabilités

• Respond to families quickly and lead consultations with care.
• Explain soil transformation process, timelines, costs, and comparisons to burial/cremation.
• Complete contracts, payment setup, and state disclosures; aid pre-need planning.
• Maintain HubSpot CRM with accurate notes and next steps.
• Comply with policy, licensing requirements, and state regulations; pursue new licenses as needed.
• Accept coaching and share learnings to update playbooks.
• Navigate HubSpot, VOIP, Slack, Google Workspace, and AI tools daily.

Connaissances

Sales mindset

Family consultation experience

Communication & empathy

Video calls proficiency

Self-motivation

Remote work setup

Formation

Funeral director license

Mortuary science degree

Outils

HubSpot

VOIP

Slack

Google Workspace

AI assistants

Description du poste

You will work on a Monday–Friday schedule with Pacific hours, handling 60–100+ family calls daily in a fast-paced, supportive environment. Coaching, templates, and strong communication are essential.