Remote Fundraising Data Operations Analyst

Logoslabs; San Francisco (CA); Remote; USD 41,000 - 43,000; Full time

Benefits offered by this job

Comprehensive health coverage

Mental health resources

403(b) retirement plan with 3% match

Generous paid time off

Employee Assistance Program (EAP)

Remote work flexibility

Job summary

The Trevor Project is a national nonprofit focused on LGBTQ+ youth crisis intervention and suicide prevention. This remote-friendly role supports donor data systems, ensures data health and integrity, and shapes revenue operations through reporting and integrations.

You will collaborate with fundraising and marketing teams, manage data flows, and help improve donor relations while working from anywhere in the continental U.S. Strong SQL/CRM skills are essential.

Qualifications

• Proficiency in administration and data management of a major CRM platform (e.g., Salesforce NPSP, Raiser’s Edge, Dynamics).
• Working with data querying languages or tools (e.g., SQL, SOQL, or advanced Excel/Google Sheets functions) for data extraction and manipulation.
• Experience with data integration or ETL tools (e.g., Mulesoft, Zapier, Informatica) to connect disparate systems.
• Strong verbal and written communication skills in English.
• Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines

Responsibilities

• Manage and execute data syncs and ETL (Extract, Transform, Load) processes between the primary CRM (e.g., Salesforce) and various third-party revenue channels, ensuring data consistency and accuracy (DSAI, Direct Mail, NCOA)
• Develop, maintain, and execute reports and data extracts to support finance, development, and marketing teams for reconciliation, campaign analysis, and list generation.
• Be the main point of contact for data requests from the advancement team and channel leaders.
• Provide first-line technical troubleshooting and resolution for data integrity issues, system errors, and integration failures across donor systems.
• Handle duplicate merges, regular data updates and answering basic system questions.
• Configure efficient ways to batch data into Salesforce when integration is not possible or to disaggregate third party data flows.
• Administer and configure donor-facing technology platforms and internal CRM settings (e.g., user profiles, custom objects, validation rules) in partnership with the development and technology teams.
• Work closely with revenue teams and marketing and content on all systems support.
• Maintain comprehensive documentation of all data flows, system integrations, reporting processes, and data quality standards.
• Work, communicate, and collaborate effectively with others
• Demonstrate attention to detail and accuracy in all work
• Demonstrate a commitment to fostering and maintaining an environment of belonging

Skills

Communication skills

Planning and problem-solving

Multitasking

English proficiency

Tools

Salesforce NPSP

Raiser’s Edge

Dynamics

SQL

SOQL

Excel/Google Sheets

Mulesoft

Zapier

Informatica

Job description

The Trevor Project is a national nonprofit focused on LGBTQ+ youth crisis intervention and suicide prevention. This remote-friendly role supports donor data systems, ensures data health and integrity, and shapes revenue operations through reporting and integrations.

You will collaborate with fundraising and marketing teams, manage data flows, and help improve donor relations while working from anywhere in the continental U.S. Strong SQL/CRM skills are essential.