Remote Full-Time Customer Support & Accounts Specialist

Local Splash Corp; United States; Remote; USD 32,000 - 52,000; Full time

Job summary

Local Splash Corp seeks a Customer Service agent to be the face of the company, handling inbound calls and assisting clients with orders, billing, and account questions. This is a full-time, 100% remote role with hours Monday–Friday 7am–4pm (PST).

Responsibilities include managing calls and emails, data entry, and daily operations, with a focus on proactive client support and accurate issue escalation. Strong English skills and remote work experience are essential.

Qualifications

• Excellent communication in English.
• Experience working in a remote environment.
• Type 30-50 WPM.
• Sales experience.
• Advanced computer skills.
• Attendance and dependability.

Responsibilities

• Provide support to client inbound and outbound calls and emails.
• Respond to client voice messages and emails.
• Account Updates.
• Data Entry.
• Daily Operations.
• Proactive Support with Client Calls.
• Track Metrics & Data.
• Issue Identification and Escalation.

Skills

Communication

Verbal communication

Written English

Remote work

Sales experience

Attendance reliability

Data entry

Excel

Education

High School Diploma

Tools

Excel

Google Docs

Spreadsheets

Job description

Local Splash Corp seeks a Customer Service agent to be the face of the company, handling inbound calls and assisting clients with orders, billing, and account questions. This is a full-time, 100% remote role with hours Monday–Friday 7am–4pm (PST).

Responsibilities include managing calls and emails, data entry, and daily operations, with a focus on proactive client support and accurate issue escalation. Strong English skills and remote work experience are essential.