Remote Frontline AI Engineer — Deploy Production LLMs

Genpact; United States; Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Domain depth in regulated industries

Hands-on with MCP/agent frameworks

Hybrid onshore/offshore delivery

Job summary

Genpact is hiring a Forward Deployed Engineer to embed with enterprise customers and ship production AI apps using Claude and frontier models. You’ll own end‑to‑end workstreams from discovery to production, collaborating with Anthropic and Genpact teams to deliver real business value.

US-based with hybrid work and 25–50% travel to client sites and delivery centers. Requirements include 4+ years in a technical, customer‑facing role and hands‑on Claude experience; you should be comfortable working

Qualifications

• 4+ years in a technical, customer-facing role — Forward Deployed Engineer, Solutions Engineer, Solutions Architect, or software engineer with consulting experience.
• Daily, hands-on working fluency with Claude (or a comparable frontier LLM) as a build tool — not as a chatbot.
• Production experience with LLMs: advanced prompt engineering, agent development, evaluation frameworks, and deployment at scale.
• Track record of shipping something a customer or end-user actually paid for, used, or measured — a product, an internal tool, a notable open-source project, or a demo that closed a deal.
• Can hold your own in a client conversation with senior stakeholders. You do not need a PM to translate.
• High agency — comfortable navigating ambiguity in complex organizations and turning vague business problems into concrete technical plans.
• High cooperation mindset — you can balance competing priorities across customer teams, Genpact delivery, and partners with integrity.

Responsibilities

• Work inside customer systems to build production applications with Claude and other frontier models, making sure they meet real customer requirements.
• Deliver technical artifacts: agentic workflows, MCP servers, sub‑agents, agent skills, evaluation harnesses, and the integrations that wire them into the client's stack.
• Own a workstream end-to-end — discovery, architecture, build, demo, handoff. Make trade‑offs between scope, speed, and quality in real time.
• Co‑design solutions with client stakeholders at the Director and VP level. Sit in the client's room, take direction, and turn it into shipped code by the end of the day.
• Provide white‑glove deployment support inside enterprise environments. Be the person the client trusts when something has to work.
• Identify and codify repeatable deployment patterns. Contribute reusable assets — code, prompts, skills, runbooks, reference implementations — back to the Genpact Applied AI practice.
• Stay current with the latest in LLM capabilities, agent frameworks, and the AI product development stack. Bring field insights back to our product and partner teams.

Skills

Client-facing

Ambiguity tolerance

Stakeholder communication

Team collaboration

Tools

Claude Code

Agent frameworks

MCP servers

LLM observability

Job description

Genpact is hiring a Forward Deployed Engineer to embed with enterprise customers and ship production AI apps using Claude and frontier models. You’ll own end‑to‑end workstreams from discovery to production, collaborating with Anthropic and Genpact teams to deliver real business value.

US-based with hybrid work and 25–50% travel to client sites and delivery centers. Requirements include 4+ years in a technical, customer‑facing role and hands‑on Claude experience; you should be comfortable working