Remote Front Desk & Scheduling Specialist (Part-Time)

Cedar Point Health; United States; Remote; USD 21,000 - 28,000; Part time

Job summary

Cedar Point Health is seeking a Patient Services Specialist to support our Wellness Center. This part-time, remote-friendly role involves greeting patients, handling schedules, and processing payments with care and professionalism.

You will verify insurance, collect copays, and coordinate with therapists to keep appointments running smoothly. A high school diploma and several years in a medical office are preferred for this role.

Qualifications

• Knowledge of scheduling procedures and medical office workflows.
• Ability to use computerized scheduling systems and maintain patient data accuracy.
• Familiarity with medical terminology and patient privacy requirements.
• Basic math for copays and billing accuracy.
• Strong customer service focus and professional communication.
• Ability to multitask across phone, in-person, and staff interactions.
• Commitment to confidentiality and compliance with HIPAA or equivalent.

Responsibilities

• Greet and sign in patients promptly with courtesy.
• Manage patient flow and coordinate with clinical staff.
• Screen visitors and route inquiries appropriately.
• Update patient information and collect necessary paperwork.
• Verify insurance details, co-pays, and demographic data.
• Explain financial requirements and post payments as needed.
• Schedule appointments and send reminders; maintain the calendar.
• Prepare treatment rooms and assist therapists as required.
• Maintain inventory and ensure a clean, safe workspace.

Skills

Scheduling systems

Customer service

Medical terminology

Basic math

Confidentiality

Multitask

Communication

Education

High School Diploma or equivalent

Job description

Cedar Point Health is seeking a Patient Services Specialist to support our Wellness Center. This part-time, remote-friendly role involves greeting patients, handling schedules, and processing payments with care and professionalism.

You will verify insurance, collect copays, and coordinate with therapists to keep appointments running smoothly. A high school diploma and several years in a medical office are preferred for this role.