Remote French Bilingual Quality Assurance Agent

Morley; Kentucky; A distancia; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equipment provided

Paid training

Benefits available

Professional development

Descripción de la vacante

Morley is seeking a remote French bilingual Product Quality Assurance Agent. You will engage with dealer partners, document information in English, and deliver resolutions in French. No automotive experience required, with training provided and benefits available.

Work-from-home role with regular teammate check-ins. You will manage inquiries via phone, chat, and email, maintaining a positive attitude and meeting quality targets while navigating diverse time zones.

Formación

• Fluent in speaking, reading and writing French and understanding Québécois French dialect.
• Pre-employment background check and drug screen required.
• High school diploma or equivalent.
• Call center or customer service experience required; 1+ years preferred.

Responsabilidades

• Receive calls from French-speaking dealers.
• Gather and document information in English.
• Deliver resolutions in French using defined processes and applications.
• Meet quality and productivity targets and understand workflows.
• Provide timely and accurate solutions across calls, chats, and emails.

Conocimientos

French fluency (spoken, read, write)

Customer service

Strong computer navigation

Multitasking and productivity

Educación

High school diploma or equivalent

Associate degree (nice to have)

Descripción del empleo

Morley is seeking a remote French bilingual Product Quality Assurance Agent. You will engage with dealer partners, document information in English, and deliver resolutions in French. No automotive experience required, with training provided and benefits available.

Work-from-home role with regular teammate check-ins. You will manage inquiries via phone, chat, and email, maintaining a positive attitude and meeting quality targets while navigating diverse time zones.