Remote Freight Operations Specialist

Placements24; Willows (CA); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation package with:

Fully remote role

Opportunities for professional develop

Access to advanced operational tools

Autonomy and flexibility of remote工作

Job summary

Placements24 is seeking a dedicated Remote Freight Operations Specialist to join a growing freight forwarding team. This fully remote role focuses on coordinating shipments end-to-end from booking to delivery, while maintaining high service levels and accuracy.

You will work with carriers, track shipments in real time, prepare documents, and resolve issues related to delays or customs. A background in logistics, strong communication, and the ability to work independently are essential for

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, International Business, or related field.
• 4+ years of freight operations or logistics experience.
• Solid understanding of shipping procedures, incoterms, and international trade regulations.
• Proficiency in freight management software and standard office apps.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to work independently, manage time effectively, and meet deadlines.
• Quiet workspace with reliable internet for remote work.
• Detail-oriented with strong analytical abilities.
• Experience with air, sea, road, and rail transport is desirable.

Responsibilities

• Oversee end-to-end freight shipments from booking to delivery.
• Coordinate with carriers to secure transport and competitive rates.
• Track shipments in real-time and provide updates to clients.
• Process shipping documents, including bills of lading, customs declarations, and invoices.
• Identify and resolve delays, damages, or customs issues.
• Maintain accurate shipment records in the system.
• Collaborate with sales and customer service to meet client requirements.
• Ensure compliance with transport regulations and industry standards.
• Analyze data to improve efficiency and reduce costs.

Skills

Communication

Negotiation

Problem-solving

Time management

Attention to detail

Analytical skills

Multimodal logistics

Education

Bachelor's degree in Supply Chain Management, Logistics, International Business, or related field

Tools

Freight management software

Office applications

Job description

About the Role

Our client, a dynamic and growing freight forwarding company, is seeking a dedicated Remote Freight Operations Specialist to join their expanding team. This is a fully remote role, allowing you to manage critical operational aspects from the comfort of your home office. The specialist will be responsible for the seamless execution of freight movements, ensuring efficient coordination between clients, carriers, and internal teams. We are looking for an individual with meticulous attention to detail, strong problem-solving skills, and a comprehensive understanding of the freight industry. This position requires a proactive approach to managing shipments, resolving logistical challenges, and maintaining high levels of customer satisfaction. You will play a vital role in optimizing our supply chain and ensuring the timely delivery of goods nationwide.

Key Responsibilities

• Oversee the end-to-end management of freight shipments, from booking to final delivery.


• Coordinate with carriers to secure appropriate transportation and ensure competitive rates.


• Track shipments in real-time and provide timely updates to clients and stakeholders.


• Process shipping documentation, including bills of lading, customs declarations, and invoices.


• Identify and resolve operational issues, such as delays, damages, or customs clearance problems.


• Maintain accurate records of all shipments and operational activities within the company's system.


• Collaborate with sales and customer service teams to ensure client requirements are met.


• Ensure compliance with all relevant transportation regulations and industry standards.


• Analyze operational data to identify areas for improvement in efficiency and cost-effectiveness.

Requirements

• Bachelor's degree in Supply Chain Management, Logistics, International Business, or a related field.


• Minimum of 4 years of experience in freight operations, logistics, or a similar role.


• Solid understanding of shipping procedures, incoterms, and international trade regulations.


• Proficiency in freight management software and standard office applications.


• Excellent communication, negotiation, and problem-solving skills.


• Ability to work independently, manage time effectively, and meet tight deadlines.


• A dedicated, quiet workspace with reliable high-speed internet is essential for this remote position.


• Must be detail-oriented and possess strong analytical skills.


• Experience with various modes of transport (air, sea, road, rail) is highly desirable.

Benefits

• Our client offers a competitive compensation package, including a generous salary and performance-based incentives.


• This role provides the significant advantage of being fully remote, allowing for exceptional work-life balance and the flexibility to work from anywhere.


• You will be part of a supportive and innovative team, with opportunities for continuous learning and professional development in the global logistics arena.


• We provide access to advanced operational tools and foster a culture of collaboration and excellence.


• Joining us means contributing to a leading company in the freight industry while enjoying the autonomy and convenience of remote work.