Remote Fraud Identity & Authentication Analyst

VRS Virginia Retirement System; Virginia (MN); Hybrid; USD 79,000 - 85,000; Full time

Job summary

Virginia Retirement System is seeking a Fraud Analyst to support detection, investigation, and mitigation of fraud schemes targeting retirees. The role emphasizes identity verification of callers and real-time authentication during service interactions, with an emphasis on safeguarding stakeholders.

The analyst will independently manage fraud cases from initiation to resolution, serve as a backup for the fraud prevention team, and collaborate with the CCT, IT tools like Splunk, and MS Office to

Qualifications

• Degree in a closely related field; equivalent education/experience considered.
• Minimum of three years of fraud investigations experience in financial/pension settings.
• Strong knowledge of identity verification techniques and fraud trends.
• Experience using data to perform root cause analysis and trend research.
• Experience leading meetings in-person or by video.

Responsibilities

• Interact with retirees and VRS staff during investigations.
• Identify and verify true identities during real-time calls.
• Conduct fraud investigations including compliance activities.
• Create concise notes in customer accounts.
• Maintain investigation files and SharePoint knowledge.
• Participate in fraud prevention initiatives and training.

Skills

Identity verification

Fraud investigations

Data analysis

Communication skills

Education

Related degree

Tools

Splunk

Microsoft Office

Job description

Virginia Retirement System is seeking a Fraud Analyst to support detection, investigation, and mitigation of fraud schemes targeting retirees. The role emphasizes identity verification of callers and real-time authentication during service interactions, with an emphasis on safeguarding stakeholders.

The analyst will independently manage fraud cases from initiation to resolution, serve as a backup for the fraud prevention team, and collaborate with the CCT, IT tools like Splunk, and MS Office to