Fraud Analyst (HYBRID)

First City Credit Union; Altadena (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

401k Retirement Plan (matching)

Paid Time Off

Paid Holidays

Educational Reimbursement

Job summary

First City Credit Union in Altadena, CA is seeking a Fraud Analyst to review alerts in Verafin and BioCatch, conduct investigations, and document resolutions; collaborate with Finance, Compliance, and Loan Servicing.

Candidates should have 3–5 years in fraud prevention or investigations, knowledge of BSA/AML, Reg E/Z, and strong communication; compensation and benefits package offered.

Qualifications

• 3–5 years of fraud prevention, loss prevention, or fraud investigations within a financial institution.
• Bachelor's degree in criminal justice or related field or equivalent experience.
• Knowledge of fraud-related regulations including BSA/AML, Reg E, Reg Z, and Identity Theft Red Flags.
• Experience with credit union operations, products and services preferred.
• Strong verbal and written communication skills.

Responsibilities

• Review and investigate fraud alerts in Verafin, BioCatch, and other platforms.
• Assist with setting, updating and maintaining system parameters to optimize enterprise fraud systems.
• Conduct timely investigations with documentation of case resolution.
• Track and reconcile fraud losses to the general ledger and prepare trend reports.
• Propose fraud control enhancements with stakeholders and providers.
• Coordinate with BSA/AML staff on SAR determinations and regulatory reporting.
• Assist with fraud-related risk assessments for new accounts and loan openings.
• Serve as subject-matter expert on fraud trends and preventive measures.

Skills

Fraud prevention

Investigations

Communication skills

Regulatory knowledge

Education

Bachelor's degree in criminal justice

ACAMS / CFE certification

Tools

Verafin

BioCatch

BSA/AML systems

Job description

The Fraud Analyst will assume, but not be limited to, the following responsibilities:

• Review and investigate fraud alerts in various platforms (Verafin, BioCatch) and eliminate issues appropriately.
• Assists with setting, updating and maintaining system parameters to optimize enterprise fraud systems (e.g., digital account and loan decisioning, transaction monitoring and alerting engines) review risk analytics, velocity checks, device/behavior rules and overlapping considerations.
• Conducts timely and thorough investigations of suspected fraudulent activity, including member interviews, transaction analysis, supporting documentation, video footage and provides detailed documentation of case resolution.
• Tracks and reconciles fraud losses to general ledger, maintain accurate loss registers by channel, product, scheme type, and root cause. Align with Finance and Accounting, and Loan Servicing for month-end close and creates reports on fraud losses, trends, and key risk indicators for management.
• Proposes fraud control enhancements through coordination with fraud solution providers and internal stakeholders.
• Coordinates with BSA/AML staff on cases involving potential suspicious activity to support compliance with SAR determinations and regulatory reporting.
• Assists with fraud‑related risk assessments, including new account and loan openings, payments fraud, account takeover, identity theft, Red Flags, and related controls.
• Act as subject‑matter expert and resource to staff regarding fraud trends, scams, and preventive measures, serving as a point of escalation.

The successful candidate will possess the following education, knowledge and skillsets:

• Certification through America's Credit Union (Risk, Compliance, or Fraud), CFE, ACAMS, or similar preferred.
• Three to five years of experience in fraud prevention, loss prevention, or fraud investigations within a financial institution, bachelor's degree in criminal justice, or related field or equivalent experience preferred.
• Knowledge in fraud‑related regulations, rules, and guidance applicable to financial institutions, including but not limited to BSA/AML, Reg E, Reg Z, and Identity Theft Red Flags.
• Experience with credit union operations, products and services preferred.
• Professional verbal and written communication skills in
• Minimum two to three years of experience in branch and/or back-office operations

We provide competitive compensation and benefits package that includes:

• Medical, dental, and vision insurance
• Life insurance
• 401k Retirement Plan (matching contribution=5%, immediate vesting)
• Paid Time Off (PTO)
• Paid Holidays
• Educational Reimbursement

"Actual compensation is determined based on experience, education, skills, internal equity, and other job‑related factors."

EOE