Remote FMLA & Leave Specialist — Impactful & Flexible

Crawford & Company; United States; Remote; USD 50,000 - 80,000; Full time

Job summary

Crawford & Company is seeking a Leave Specialist to administer FMLA policies for multiple clients from a remote setting. You will manage leave requests, ensure compliance, and provide exceptional support to employees and stakeholders.

The role requires strong communication, meticulous attention to detail, and the ability to thrive in a fast-paced environment. Candidates should have FMLA knowledge and experience in disability/absence management.

Qualifications

• Associate's degree or equivalent combination of education and experience.
• 2-5 years of FMLA claim administration or related field.
• Current experience in the integrated disability and absence management industry.
• Excellent customer service skills and ability to manage difficult and stressful situations.
• Strong communication skills — written, verbal, persuasion, motivation, facilitation of strong working relationships.
• Ability to manage business expectations and resolve concerns, by communicating status and issues.
• Ability to effectively prioritize and evolve customer issues.
• Ability to interpret and analyze multiple facts.
• Must have a solid understanding of FMLA and employment.
• Must complete continuing education requirements as outlined by Crawford Educational Services.

Responsibilities

• As a Leave Specialist, you’ll administer FMLA policies for multiple clients, manage leave requests, and ensure compliance while providing exceptional support.
• If you’re detail-oriented and thrive in a fast-paced environment, this is your chance to join a team that values flexibility and excellence.

Skills

FMLA knowledge

Disability/absence mgmt experience

Customer service

Communication

Prioritization

Issue resolution

Analytical thinking

Education

Associate's degree or equivalent

Job description

Crawford & Company is seeking a Leave Specialist to administer FMLA policies for multiple clients from a remote setting. You will manage leave requests, ensure compliance, and provide exceptional support to employees and stakeholders.

The role requires strong communication, meticulous attention to detail, and the ability to thrive in a fast-paced environment. Candidates should have FMLA knowledge and experience in disability/absence management.