Remote Flight Applications Analyst | SQL & Reports

Embry-Riddle Aeronautical University; Tallahassee (FL); À distance; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Paid leave

Holiday pay

Tuition coverage

Retirement match

Remote work

Résumé du poste

Embry-Riddle Aeronautical University is seeking a highly analytical Flight Applications Systems Analyst to join the Information Technology team in a fully remote capacity. This role supports, maintains, and enhances the University’s core flight systems, including Talon ETA/RMS and SplashBI, and related applications and integrations.

The Flight Applications Systems Analyst provides application support, develops and maintains operational and analytical reports, writes and troubleshoots SQL

Qualifications

• Bachelor’s degree in Computer Science or a related field.
• Three to five years of related experience in Information Technology.
• Knowledge of software development life cycle principles, methods, and tools.
• Ability to support applications, troubleshoot complex technical issues, and communicate technical information to both technical and non-technical users.
• Ability to learn to read code and work with programming and scripting languages, including SQL
• Excellent written and verbal communication, customer service, documentation, and training skills.
• Ability to establish and maintain effective working relationships with administrative, clerical, and academic stakeholders.
• Proficiency with Microsoft Windows and Microsoft Office applications, including Outlook, Excel, Word, Visio, Project, and PowerPoint.
• Ability to maintain positive and respectful working relationships, demonstrate integrity and accountability, and adhere to university policies and procedures.
• Experience in a higher education administrative and/or academic computing environment.
• Knowledge of flight systems and flight operations.
• Experience with application support, enterprise reporting tools, SQL queries, data validation, requirements gathering, and system integrations.
• Knowledge of Agile methodology related to application support and project management.
• Experience with SplashBI or comparable reporting platforms.
• Experience coordinating system upgrades, testing, application enhancements, and vendor relationships.

Responsabilités

• Provide application support, develop and maintain operational and analytical reports, and troubleshoot complex technical issues.
• Gather business requirements, analyze processes, and translate customer needs into effective reports and system enhancements.
• Collaborate with academic and administrative departments and communicate with both technical and non-technical users.
• Support, validate, and maintain data, and coordinate system upgrades and vendor relationships.

Connaissances

SDLC knowledge

SQL querying

Agile methodology

Customer service

Stakeholder communication

Technical documentation

Formation

Bachelor’s degree in Computer Science or related field

Outils

SplashBI

Microsoft Windows

Microsoft Office

Description du poste

Embry-Riddle Aeronautical University is seeking a highly analytical Flight Applications Systems Analyst to join the Information Technology team in a fully remote capacity. This role supports, maintains, and enhances the University’s core flight systems, including Talon ETA/RMS and SplashBI, and related applications and integrations.

The Flight Applications Systems Analyst provides application support, develops and maintains operational and analytical reports, writes and troubleshoots SQL