Flight Applications Systems Analyst

Embry-Riddle Aeronautical University; United States; Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Generous time off

Tuition coverage

Retirement contributions

Personal leave

Job summary

Embry-Riddle Aeronautical University is seeking a Flight Applications Systems Analyst to support and enhance core flight systems remotely. You will develop and maintain reports, troubleshoot SQL queries, validate data, and translate requirements into technical solutions for academic and administrative stakeholders.

Ideal candidates have 3–5 years IT experience, a CS-related degree, and strong communication skills. The role requires 24/7 on-call coverage with collaboration across departments.

Qualifications

• Bachelor's degree in Computer Science or a related field.
• 3–5 years of IT-related experience.
• Knowledge of SDLC principles, methods, and tools.
• Ability to support applications, troubleshoot issues, and explain technical details.
• Ability to read code and work with SQL and scripting languages.
• Knowledge of interface construction.
• Strong analytical, problem-solving, organizational, and critical-thinking skills.
• Excellent written and verbal communication and customer service.
• Ability to manage multiple priorities and meet deadlines independently.
• Ability to collaborate with administrative, clerical, and academic stakeholders.
• Proficiency with Windows and Office applications including Outlook, Excel, Word, Visio, Project, PowerPoint.

Responsibilities

• Provide application support for core flight systems and related integrations.
• Develop and maintain operational and analytical reports; write and troubleshoot SQL queries.
• Validate data and investigate complex system issues; gather requirements from stakeholders.
• Translate customer needs into reports, system enhancements, and sustainable solutions.
• Collaborate with academic and administrative departments and coordinate tasks.

Skills

SDLC knowledge

Analytical thinking

Communication skills

SQL knowledge

Customer service

Code literacy

Multi-priority management

Team collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

SplashBI

Reporting tools

Job description

Job Description

The Opportunity

Embry-Riddle Aeronautical University is seeking a highly analytical and customer-focused Flight Applications Systems Analyst to join the Information Technology department in a fully remote capacity. This position supports, maintains, and enhances the University's core flight systems, including Talon ETA/RMS, SplashBI, and related applications and integrations.

The Flight Applications Systems Analyst provides application support, develops and maintains operational and analytical reports, writes and troubleshoots SQL queries, validates data, and investigates complex system issues. Working closely with academic and administrative departments, this role gathers business requirements, analyzes processes, and translates customer needs into effective reports, system enhancements, and sustainable technical solutions.

The successful candidate will demonstrate strong problem-solving, communication, and project coordination skills, with the ability to manage competing priorities, collaborate with technical and non-technical stakeholders, and deliver responsive customer service. Experience with SplashBI is preferred, but experience with comparable reporting platforms will be considered. Knowledge of higher education and/or flight operations is also beneficial.

This position offers the opportunity to support the University's flight operations. The role is fully remote, with minimal travel; however, it requires 24/7 rotating on-call availability.

About us

For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.

Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.

Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence-and help shape the future of aerospace.

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution - with no vesting period.
• Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Qualifications

Required Qualifications:

• Bachelor's degree in Computer Science or a related field.
• Three to five years of related experience in Information Technology.
• Knowledge of software development life cycle principles, methods, and tools.
• Ability to support applications, troubleshoot complex technical issues, and communicate technical information to both technical and non-technical users.
• Ability to learn to read code and work with programming and scripting languages, including SQL
• Knowledge of interface construction.
• Strong analytical, problem-solving, organizational, and critical-thinking skills.
• Excellent written and verbal communication, customer service, documentation, and training skills.
• Ability to manage multiple priorities, work independently with limited direction, and meet competing deadlines.
• Ability to establish and maintain effective working relationships with administrative, clerical, and academic stakeholders.
• Proficiency with Microsoft Windows and Microsoft Office applications, including Outlook, Excel, Word, Visio, Project, and PowerPoint.
• Ability to maintain positive and respectful working relationships, demonstrate integrity and accountability, and adhere to university policies and procedures.

Preferred Qualifications:

• Experience in a higher education administrative and/or academic computing environment.
• Knowledge of flight systems and flight operations.
• Experience with application support, enterprise reporting tools, SQL queries, data validation, requirements gathering, and system integrations.
• Knowledge of Agile methodology related to application support and project management.
• Experience with SplashBI or comparable reporting platforms.
• Experience coordinating system upgrades, testing, application enhancements, and vendor relationships.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions - including hiring, promotions, compensation, and other terms of employment - based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.