Remote Fleet Legal Specialist

Love's Travel Stops & Country Stores Inc.; Oklahoma City (OK); Remote; USD 36,000 - 48,000; Full time

Job summary

Love's Travel Stops & Country Stores Inc. in Oklahoma City, OK, is seeking a Fleet Legal Administrator to support legal case openings, CSA case management, and document indexing for Fleet members.

The role involves handling inbound/outbound calls, data entry, and coordination with attorneys or courts, with supervision from the Fleet Specialty Supervisor. The position is remote, Monday–Friday, 8:00 am–5:00 pm, with potential for additional hours as needed.

Qualifications

• High school diploma or GED.
• At least 2 years in a call center setting.
• Ability to communicate with customers by phone.
• Typing speed of at least 35 WPM.
• Proficient with computers, internet and 10-key.
• Familiar with legal terminology and paperwork.

Responsibilities

• Provide customer service for associates and members via inbound/outbound calls.
• Obtain information from courts or attorneys and input into the system.
• Recognize cases needing action and guide steps, notifying supervisor if unable.
• Input information from attorneys or courts into the system.
• Complete required paperwork to handle cases effectively.
• Work the Fleet call docket and open tickets for fleet memberships in a timely manner.
• Open CSA cases for Fleet memberships promptly.
• Arrive on shift and stay for the scheduled duration.
• Maintain attendance records using Paycom Self Service.
• Report discrepancies to your Supervisor and perform other duties as assigned.

Skills

Verbal communication

Typing 35 wpm

Computer and Internet

10-key

Legal terminology

Documentation

Independent problem solving

Education

High school diploma or GED

Job description

Love's Travel Stops & Country Stores Inc. in Oklahoma City, OK, is seeking a Fleet Legal Administrator to support legal case openings, CSA case management, and document indexing for Fleet members.

The role involves handling inbound/outbound calls, data entry, and coordination with attorneys or courts, with supervision from the Fleet Specialty Supervisor. The position is remote, Monday–Friday, 8:00 am–5:00 pm, with potential for additional hours as needed.