Remote-First Senior Program Manager, Post-Sales & RevOps

Bill.com; United States; On-site; USD 135,000 - 169,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) retirement plan

FSAs/HSA

Paid holidays

Paid time off

Job summary

Bill.com, a remote-first fintech company, is seeking a Post Sales Program Manager to coordinate onboarding, CS, and customer solutions initiatives across teams.

You will partner with senior leaders to turn priorities into clear plans, manage reporting for OKRs, and drive cross-functional projects spanning Sales, RevOps, Product, and Finance. Strong requirements gathering and influence without authority are essential.

Qualifications

• 4 to 7+ years in program or project management, business operations, or revenue operations.
• Able to bring structure to ambiguity and drive cross-functional execution.
• Strong ability to translate business problems into clear specs for ops/tech partners.

Responsibilities

• Partner with the VP of Post Sales and the Onboarding, CSM, and Customer Solutions directors to turn priorities into clear, sequenced plans with owners, requirements, and next steps.
• Own aggregation of Reporting and Updates for OKRs and Performance Metrics.
• Drive ambiguous, high-priority cross-functional initiatives to ground, spanning Sales, RevOps, BizTech, Product, Finance, and Risk/Fraud.
• Gather and document requirements for reporting, dashboards, and workflow changes, then partner with RevOps and BizTech, who own the build, to see them through to delivery.
• Maintain a single source of truth for Post Sales projects and status inside RevOps' system, not a parallel tracker.
• Operationalize the Post Sales.OS cadence across rep, manager, director, and VP: documentation, reporting, accountability, and continuous improvement.

Skills

Program management

Cross-functional collaboration

Requirements gathering

Influence without authority

Systems of record familiarity

Job description

Bill.com, a remote-first fintech company, is seeking a Post Sales Program Manager to coordinate onboarding, CS, and customer solutions initiatives across teams.

You will partner with senior leaders to turn priorities into clear plans, manage reporting for OKRs, and drive cross-functional projects spanning Sales, RevOps, Product, and Finance. Strong requirements gathering and influence without authority are essential.