Remote‑First Senior IT Support Engineer

TechnologyAdvice; Oregon; Hybrid; USD 75.000 - 85.000; Vollzeit

Benefits dieser Stelle

Remote-First Culture

Flex Fridays

401K with Match

Paid Parental Leave

Health Coverage

Dental & Vision

Life Insurance

Wellness Perks

Headspace access

Zusammenfassung

TechnologyAdvice in Nashville, TN, seeks a Sr. IT Support Engineer to deliver hands-on IT support across the organization. You’ll manage tickets, troubleshoot issues, and handle hardware logistics while supporting Mac, Windows, and cloud environments.

Ideal candidates have 4+ years in IT, experience with Office 365 or Google Workspace, and strong problem-solving and communication skills. We offer a remote-first culture and comprehensive benefits.

Qualifikationen

• 4+ years of hands-on IT experience in a fast-paced environment.
• Experience with Office 365 or Google Workspace, Slack, MDMs.
• Proficient in Mac and Windows support.
• Strong problem-solving and communication skills.

Aufgaben

• Own day-to-day IT support including ticket management and troubleshooting.
• Investigate complex issues and determine root causes.
• Coordinate with IT to align priorities and practices.
• Configure networks, cloud systems, and device management across Mac/Windows.
• Improve onboarding/offboarding, security, and access management.

Kenntnisse

IT support

Ticket management

Mac & Windows

Google Workspace

Security & access

Cloud environments

Troubleshooting

Communication

Tools

Office 365

Google Workspace

Slack

MDMs

Jobbeschreibung

TechnologyAdvice in Nashville, TN, seeks a Sr. IT Support Engineer to deliver hands-on IT support across the organization. You’ll manage tickets, troubleshoot issues, and handle hardware logistics while supporting Mac, Windows, and cloud environments.

Ideal candidates have 4+ years in IT, experience with Office 365 or Google Workspace, and strong problem-solving and communication skills. We offer a remote-first culture and comprehensive benefits.