Remote-First Sales Ops Lead - Systems & Enablement

High Camp; Bozeman (MT); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Unlimited PTO

13 paid holidays

Medical, dental and vision insurance

401(k) with up to 5% company match

Monthly cell phone stipend

Remote-first

Job summary

High Camp is seeking a Sales Operations Manager to translate commercial priorities into reliable systems and data across DTC, wholesale, and key accounts. You will own ERP/Shopify integrations, data governance, and cross-functional execution with Product, Marketing, Sales, and Fulfillment teams.

The role balances strategic projects with hands-on admin tasks, including supporting trade shows and 3PL coordination. Remote-friendly with hybrid hubs in Bozeman and other US locations.

Qualifications

• 4+ years of progressive experience in sales operations, business systems, fulfillment operations, or a comparable cross-functional role.
• Demonstrated experience supporting business-software implementations, integrations, migrations, or major workflow changes.
• Ability to communicate effectively with developers, implementation consultants, and software vendors to translate technical details into business impact.
• Working knowledge of omnichannel order management, fulfillment, inventory, shipping, SKU setup, pricing, and launch operations.
• Self-starter capable of managing multiple workstreams and external partners with limited oversight.

Responsibilities

• Oversee day-to-day administration, integrations, and performance for ERP, Shopify, 3PL platforms, customer service tools, marketplaces, and reporting systems.
• Translate business needs into user stories, process maps, and data mappings; lead UAT, defect tracking, and release readiness with developers and vendors.
• Investigate workflow and data failures to resolution while maintaining comprehensive integration maps and SOPs.
• Manage SKU setup, product attributes, pricing, tags, and fulfillment logic across all channels to ensure cross-platform data integrity.
• Act as operational liaison for go-to-market execution, aligning cross-functional teams on timelines, dependencies, and launch readiness.
• Equip sales reps and external retail partners with price sheets, collateral, samples, assets, and product data.
• Coordinate daily operations with 3PLs and warehouses, tracking aging orders, inventory discrepancies, transfers, and shipping exceptions.
• Administer CS ticketing systems, live chat, routing rules, and automated workflows.
• Support full-scope event operations with the Sales Director, including booth service orders, budget tracking, freight delivery, material handling, and storage.

Skills

Systems Administration

ERP

Shopify

3PL

Data governance

UAT

Cross-functional teamwork

Pricing

Fulfillment operations

Customer service tools

Tools

Shopify Plus

ERP systems

WMS/3PL integrations

CRM tools

BI/reporting platforms

Ticketing/live-chat

Job description

High Camp is seeking a Sales Operations Manager to translate commercial priorities into reliable systems and data across DTC, wholesale, and key accounts. You will own ERP/Shopify integrations, data governance, and cross-functional execution with Product, Marketing, Sales, and Fulfillment teams.

The role balances strategic projects with hands-on admin tasks, including supporting trade shows and 3PL coordination. Remote-friendly with hybrid hubs in Bozeman and other US locations.